Customer Success Engineer, Kotlin Multiplatform

🕒 April 24

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Logo of JetBrains

JetBrains

1001 - 5000 employees

Founded 2000

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

JetBrains is a software company that builds professional developer tools and integrated development environments (IDEs) — including IntelliJ IDEA, PyCharm, WebStorm, Rider, and others — plus team and CI/CD tools like TeamCity, YouTrack, Datalore, and code-quality services. The company also offers AI-powered developer features (Junie, AI Assistant, AI Enterprise), a marketplace for plugins, educational offerings (JetBrains Academy, courses, free licenses for students/teachers), and enterprise services for managing developer tooling at scale. JetBrains focuses on improving developer productivity, collaboration, and code quality for individual developers and organizations worldwide.

📋 Description

• Engage with organizations at various stages of KMP adoption within existing projects. • Support teams through migration, integration, and scaling of shared codebases. • Help teams overcome technical blockers and successfully move from experimentation to production use. • Proactively engage with prospective users who may benefit from KMP. • Understand customer use cases, technical constraints, and adoption challenges. • Provide practical guidance on feasibility, architecture decisions, and adoption strategies. • Gather structured feedback, insights, and pain points from customers. • Collaborate with product and engineering teams to influence the KMP roadmap and tooling improvements.

🎯 Requirements

• Strong experience with Kotlin (Android or backend). • A solid understanding of mobile architectures across Android and iOS. • Excellent communication and stakeholder management skills, with the ability to engage, influence, and build trust with senior engineers, tech leads, and business stakeholders. • The ability to clearly explain complex technical concepts to diverse audiences, adapting depth and messaging as needed. • Experience leading customer conversations, facilitating discussions, and aligning cross-functional teams. • A proactive and empathetic approach to understanding customer needs, challenges, and goals. • The willingness to travel up to 25% of the time. • Hands-on experience with Kotlin Multiplatform is nice to have. • Experience migrating or modernizing legacy and large-scale codebases is nice to have. • A background in customer success, solutions architecture, or similar customer-facing roles is nice to have.

🏖️ Benefits

• Strong base salary. We offer competitive pay that reflects your skills and experience. • Flexible work location. Enjoy the freedom to work from home or from the office. • Remote work. Spend up to 30 days per year working remotely from abroad. • Extra time off. More days to relax, recharge, and do the things you love. • Medical insurance allowance. Enjoy peace of mind for you and your family • Learning and development opportunities. Access to conferences, courses, and language classes. • Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role) • Language classes. Pick up the local language or sharpen your English skills. • Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. • Mental health support. To help you feel your best, we provide easy access to professional mental health services. • Sports benefit. Enjoy an on-site gym or sports club stipend. • Internal events. Join company-wide celebrations and team gatherings.

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