Project Management Lead

Job not on LinkedIn

🕒 May 19

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Logo of Jones Lang LaSalle Americas, Inc.

Jones Lang LaSalle Americas, Inc.

10,000+ employees

We provide commercial real estate services for corporations and investors across the globe that save money, increase productivity and improve sustainability.

📋 Description

• Lead end to end delivery of ServiceNow ITAM/HAM/SAM, CMDB, and related integration programs, including audit driven initiatives. • Establish and maintain integrated delivery plans across process, data, integrations, discovery, reporting, and enablement workstreams. • Own delivery velocity, dependency management, and milestone tracking across global teams. • Proactively manage delivery risk in data centric and audit exposed programs, including CMDB accuracy, reconciliation behavior, and integration dependencies. • Enforce scope discipline and sequencing to prevent uncontrolled expansion before foundational maturity is achieved. • Drive executive decision making through clear articulation of tradeoffs, risks, and impacts. • Drive structured stakeholder engagement across Leadership, Program Sponsors, Enterprise Process Owners, Operational Teams, Security, Infrastructure, and Business Owners. • Partner closely with Enterprise Process Owners who may lack deep ServiceNow functional capability, translating business intent into executable delivery plans. • Act as a stabilizing delivery layer between EPOs, architects, developers, and vendors. • Support the evolution of EPO maturity over time through structured engagement and clear operating models. • Manage executive alignment across US, UK, EMEA, and APAC stakeholders operating in a global delivery model.

🎯 Requirements

• 7+ years of technical program or project management experience in large-scale IT environments. • Demonstrated leadership of ServiceNow HAM / SAM / ITAM / CMDB programs, including audit-driven and full lifecycle implementations, or heavily integrated data platforms. • Strong understanding of integrations, discovery, reconciliation concepts, and audit driven delivery (hands on configuration not required). • Proven experience delivering highly complex solutions with OOTB core functionality even when focused modules exist, designing governance and controls on the ServiceNow core platform. • Proven ability to operate effectively in environments with evolving functional ownership and platform maturity. • Advanced executive communication, including delivery risk escalation and scope trade-off and de-scoping decisions. • Experience managing global, cross-functional teams across multiple time zones.

🏖️ Benefits

• 401(k) plan with matching company contributions • Comprehensive Medical, Dental & Vision Care • Paid parental leave at 100% of salary • Paid Time Off and Company Holidays • Early access to earned wages through Daily Pay

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