Job Duck
201 - 500 employees
đź Consulting
đŁ Marketing
âď¸ Legal
Consulting ⢠Marketing ⢠Legal
Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.
Criminal Defense Intake and Scheduling Coordinator
đĽ 0 minutes ago
đ Honduras, El Salvador, +2 more countries â Remote
đľ $1.1k - $1.2k / month
â° Full Time
đ˘ Junior
⨠Intake Coordinator
đŤđ¨âđ No degree required
đŁď¸đŞđ¸ Spanish Required
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Job Duck
201 - 500 employees
đź Consulting
đŁ Marketing
âď¸ Legal
Consulting ⢠Marketing ⢠Legal
Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.
đ Description
⢠Send agreements and support clients through the onboarding process ⢠Maintain accurate records of leads using tracking tools ⢠Handle inbound calls from potential clients and conduct initial intake ⢠Ask qualifying questions to assess and screen leads effectively ⢠Follow up with leads to maintain engagement and drive conversions ⢠Collaborate with internal teams via Slack to update lead status ⢠Reinforce company communication protocols and boundaries professionally ⢠Provide fee quotes using a predefined framework ⢠Schedule paid consultations for qualified prospects
đŻ Requirements
⢠Minimum 1 year of experience working as an Intake Specialist or in sales/customer service roles ⢠Experience handling inbound calls and client intake processes ⢠Proven ability to qualify leads and guide prospects through decision-making ⢠Strong verbal communication and phone presence with clear English pronunciation and Spanish fluency ⢠Ability to build rapport and confidently guide conversations toward conversion ⢠High attention to detail and ability to follow structured processes accurately ⢠Strong organizational skills with the ability to manage multiple leads simultaneously ⢠High ownership mindset with strong initiative, proactive problem-solving, and a demonstrated ability to consistently follow up and follow through on tasks with accuracy and accountability ⢠Professional demeanor with a client-focused mindset ⢠Interpersonal skills that balance empathy with assertiveness when setting boundaries ⢠Ability to communicate value in a natural and persuasive way ⢠Remote, Pacific Standard Time (PST) ⢠Monday to Friday availability ⢠Ability to work 8:00 AM - 5:00 PM PST/PDT ⢠Light call volume of 5-10 calls per day ⢠Proficiency with Quo VOIP, Slack, Google Sheets, Gmail, and Google Calendar
đď¸ Benefits
⢠Competitive salary ⢠Paid Time Off ⢠Bonuses ⢠100% remote/home-based position ⢠Full-time, long-term career opportunities ⢠Parental Leave ⢠Professional development and training ⢠Dedicated team support ⢠Alignment with our clients' core values
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