Front Desk Intake Specialist

🔥 1 minute ago

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Job Duck

201 - 500 employees

💼 Consulting

📣 Marketing

⚖️ Legal

Consulting • Marketing • Legal

Job Duck is a company specializing in connecting individuals with remote job opportunities for United States-based businesses. The company offers a variety of positions including legal assistants, marketing assistants, executive assistants, and case managers. Job Duck emphasizes helping people build careers by working from home, ensuring a good work-life balance while providing support and resources for career development. The focus is on remote, full-time positions that are well-compensated and offer a range of professional opportunities.

📋 Description

• Provide a professional and positive experience during every client interaction • Clearly explain next steps and set expectations for prospective clients • Schedule consultations and appointments • Collect and process consultation payments • Answer incoming phone calls from prospective clients • Screen and evaluate inquiries to determine lead quality • Serve as the first point of contact for prospective clients • Handle inbound calls and evaluate potential cases • Assist with payment processing for initial consultations

🎯 Requirements

• Ability to manage inbound calls while maintaining professionalism and accuracy • Comfortable following established procedures and workflows • Strong verbal communication and active listening skills • Customer service • Attention to detail • English-speaking role • Documents and application forms must be completed in English • Resume must be submitted in .DOC format • Must successfully pass each stage of the application process

🏖️ Benefits

• Competitive salary • Paid Time Off • Bonuses • 100% remote/home-based position • Full-time, long-term career opportunities • Parental Leave • Professional development and training • Dedicated team support • Alignment with our clients' core values

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