Operations Manager

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Jobrack

WebsiteLinkedInAll Job Openings

1 - 10 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

Jobrack is a platform that helps companies hire remote team members from regions like Eastern Europe and South Africa. The company offers a range of hiring services, including a "Done With You" service that actively searches, screens, and tests candidates to ensure a good fit for the organization's needs. Jobrack is known for sourcing high-quality candidates who are committed to building long-term careers. The platform is noted for its simplicity, one-off fees, and dedicated support throughout the hiring process, providing a cost-effective solution for remote workforce acquisition.

📋 Description

• Own delivery operations at a fast-growing UK content agency. • You’ll be responsible for operational control across multiple client accounts - making sure every deliverable has an owner, every deadline is visible, and nothing important gets stuck, forgotten, or left sitting in Slack, Frame.io, or someone’s head. • run the weekly control sheet • coordinate editors, shooters, account managers, and support staff • assign and rebalance work • chase blockers aggressively • enforce deadlines • spot operational risks before clients feel them • make sure work is moving every single day • In this role, you will: • Build and own the weekly delivery control sheet across all active clients • Turn shoots, footage, client requests, and internal discussions into clear actions fast • Coordinate editors, shooters, account managers, and support staff daily • Enforce deadlines and follow up aggressively when work is slipping • Identify blockers early and make sure every blocker has an owner and next action • Keep work flowing across clipping, editing, approvals, revisions, and delivery • Run operational and production allocation meetings with clarity and control • Rebalance workloads and priorities when capacity shifts • Maintain operational hygiene across boards, folders, workflows, and production tracking • Reduce chaos, confusion, bottlenecks, and reactive firefighting as the company scales

🎯 Requirements

• 2–5 years of experience in operations, project management, production coordination, delivery management, or a similar fast-paced role • Strong organisational skills with exceptional attention to detail • Able to manage multiple moving tasks, deadlines, and priorities without losing oversight • Comfortable leading teams, coordinating people, and driving accountability • Confident enforcing deadlines and keeping projects moving forward • Strong written and verbal communication skills • Good judgement when deciding what needs escalation versus what can be solved independently • Brownie points for: • Agency experience • Experience working in content, creative, or production-heavy environments

🏖️ Benefits

• £2,000–£3,000 per month • Full-time role, fully remote (with UK time zone alignment) • Minimum 20 days paid holiday + public holidays • Paid sick leave • Investment in your growth - training, courses, and ongoing development • Genuine progression opportunities as the company scales - we promote from within • Flexibility around working location, as long as UK hours are maintained