Senior Logistics & Fulfillment Project Manager

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🔥 31 minutes ago

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Jobrack

1 - 10 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Jobrack is a platform that helps companies hire remote team members from regions like Eastern Europe and South Africa. The company offers a range of hiring services, including a "Done With You" service that actively searches, screens, and tests candidates to ensure a good fit for the organization's needs. Jobrack is known for sourcing high-quality candidates who are committed to building long-term careers. The platform is noted for its simplicity, one-off fees, and dedicated support throughout the hiring process, providing a cost-effective solution for remote workforce acquisition.

📋 Description

• Own the day-to-day execution of our 3PL network and marketplace expansion across the EU and US • Manage the 3PL network in the EU and the US - act as the operational point of contact for fulfillment partners in Germany and the United States (five warehouses), and - as they onboard - France and the Netherlands • Run weekly performance reviews with all partners and escalate structurally where KPIs are missed • Ensure inventory availability everywhere - monitor stock levels across all warehouses on both continents and prevent out-of-stocks on any marketplace • Coordinate replenishment and inter-warehouse transfers with the procurement and supply chain team • Drive Seller Fulfilled Prime readiness - track and improve on-time delivery rate, valid tracking rate, on-time handoff, and cancellation rate for SFP in the EU and the US • Hold carriers accountable - monitor parcel carrier performance, analyze root causes of delays, and work with 3PLs and carriers on corrective actions • Onboard new 3PL partners - support selection, contracting, and operational ramp-up from warehouse setup through first-shipment go-live • Translate marketplace requirements into operations - map the fulfillment requirements of each marketplace (Amazon SFP, Otto, bol.com, Kaufland, Cdiscount) to the 3PL and carrier setup • Build reporting and transparency - create and maintain dashboards on fulfillment performance, delivery speed by region, and cost per shipment • Build for scale - document processes and establish the operational foundation that the incoming Senior Director of Logistics will scale with you

🎯 Requirements

• 3-5 years of experience in e-commerce logistics, fulfillment, or supply chain operations - ideally on the seller/brand side • Hands-on experience working with third-party logistics providers - performance management, SLA negotiation, escalation handling • Solid understanding of parcel carrier operations and KPIs (pickup, linehaul, last mile, tracking events) • Strong analytical skills - comfortable working with spreadsheets, dashboards, and operational data every day • Structured, self-directed working style and able to run projects independently in a remote setup • Fluent business English (written and spoken) • Direct experience setting up or operating Seller Fulfilled Prime (EU or US) or comparable marketplace delivery programs (Otto Lieferversprechen, bol.com Perfect Order) - Brownie points for this • Experience launching fulfillment operations in new countries or onboarding new 3PL partners from scratch - Brownie points for this • Familiarity with multi-channel/multi-marketplace fulfillment and tools such as ChannelEngine or comparable middleware - Brownie points for this • Experience with Amazon Seller Central shipping settings, Buy Shipping, and shipping templates - Brownie points for this • German language skills - Brownie points for this

🏖️ Benefits

• Flexible hours • Paid time off • Professional development opportunities

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