Account Manager – Packaging Adhesives

🕒 June 8

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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Arkema

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2006

🤝 B2B

Chemicals • Manufacturing • B2B

Arkema is a world leader in specialty chemicals and a designer of materials and innovative solutions. The company shapes materials and creates new uses that accelerate customer performance in areas such as lightweight and design materials, biosourced materials, new energies, water management, solutions for electronics, and performance home insulation. With annual sales of €8. 8 billion and a presence in approximately 55 countries, Arkema is focused on recruiting talent across various fields including industrial, research & development, business, and support functions.

📋 Description

• Manage and develop a portfolio of strategic accounts with accountability for revenue growth, retention, and customer satisfaction • Build and maintain strong relationships with key stakeholders across customer organizations (procurement, operations, engineering, leadership) • Develop and execute account plans that identify opportunities to expand share of wallet and deepen customer engagement • Drive organic growth within existing accounts through upselling, cross-selling, and introduction of new solutions • Conduct regular customer meetings, including quarterly business reviews, to communicate value, performance, and future opportunities • Serve as the primary point of contact and trusted advisor for assigned customers • Proactively identify opportunities to improve customer performance, efficiency, and sustainability outcomes • Provide consultative support by recommending adhesive solutions aligned with customer applications and processes • Collaborate closely with Technical Service and R&D teams • Develop and maintain accurate account forecasts and growth plans • Track and report on key performance metrics including Account revenue growth, Retention rates, Customer satisfaction

🎯 Requirements

• Bachelor’s degree in Business, Engineering, Chemistry, or a related field required (advanced degree preferred) • 8–15 years of experience in B2B sales or account management, preferably in Industrial adhesives, Packaging materials, Technical or manufacturing environments • Proven track record of managing and growing existing customer accounts • Strong relationship management and stakeholder engagement skills across multiple levels of an organization • Experience supporting complex, multi-site or national accounts • Technical aptitude with the ability to translate customer needs into practical solutions • Knowledge of packaging processes and adhesive applications (hot melt, end-of-line systems) is a strong advantage • Excellent communication, negotiation, and organizational skills • Self-motivated, collaborative, and customer-centric mindset • Proficiency with CRM tools (Salesforce or equivalent)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development