Virtual Assistant – Airbnb/VRBO/Booking.com

Job not on LinkedIn

🕒 March 20

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Jobs for Humanity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

🤝 B2B

📚 Education

🎯 Recruiter

B2B • Education • Recruitment

Jobs for Humanity is an organization dedicated to promoting diversity and inclusion in the workforce by connecting underrepresented job seekers with employers. They focus on providing resources and training to enhance the hiring experience for individuals from marginalized groups, including those with disabilities, veterans, and minority communities. By facilitating equitable job opportunities, Jobs for Humanity aims to unlock untapped potential in the job market and foster inclusive hiring practices.

📋 Description

• Respond to guest inquiries promptly across platforms (Airbnb, Vrbo, Booking.com , etc.) • Manage booking requests, changes, and cancellations • Provide guests with check-in/check-out instructions, house rules, and local recommendations • Handle emergency or escalated guest concerns with professionalism and care • Monitor and manage availability calendars to prevent double bookings • Ensure pricing and minimum stay settings are correct across platforms • Coordinate with cleaning teams and maintenance based on bookings • Organize and track guest reviews, performance metrics, and occupancy rates • Maintain documentation for expenses, guest issues, and work orders • Assist in updating property descriptions, photos, and listing information • Help with vendor communication (cleaners, handymen, etc.) • Answer or return calls related to guest inquiries, vendor coordination, or emergency issues • Act as the first point of contact for general inquiries and escalate when needed

🎯 Requirements

• Prior 2-3 years experience as a Virtual Assistant for short term rental is a "MUST" • Familiarity with Airbnb, Vrbo, Booking.com , and channel management tools • Excellent written and verbal English communication skills • Strong organizational and multitasking abilities • Availability to respond to messages and calls during business hours, with some flexibility for urgent matters • Tech-savvy – able to use online tools, spreadsheets, and mobile apps efficiently