Director, FM COE Workplace Services

Job not on LinkedIn

🔥 0 minutes ago

🌐 Belgium, Ireland, +2 more countries – Remote

🇧🇪 Belgium – Remote 🇮🇪 Ireland – Remote 🇳🇱 Netherlands – Remote 🇮🇹 Italy – Remote

💵 €95.9k - €165.4k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare • Pharmaceuticals • Biotechnology

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Develop and continuously evolve the global workplace and soft services strategy, policies, standards, guidelines, and playbooks • Own governance for workplace and soft services programs • Lead implementation, review, audits, and continuous improvement of standards and processes • Identify non-conformance, corrective actions, and follow-through • Use data, employee feedback, benchmarking, and external trends to shape workplace and service programs • Own workplace and soft services analytics, dashboards, and program metrics • Lead innovation pilots, workplace concepts, and service enhancements across regions • Provide strategic oversight for soft services delivery models, supplier governance, and outsourced provider performance • Partner with regional FM teams and service providers on operational improvements, risk reduction, and service continuity • Support workplace project planning and delivery, including service readiness, change management, and operational requirements • Act as senior stakeholder and subject matter expert in workplace strategy and soft services • Collaborate with E&PS, HR, IT, Security, Procurement, Finance, EHS, Global Health Services, Real Estate, and business leaders • Lead communication, training, stakeholder engagement, and change management activities • Prepare executive presentations, strategic updates, and dashboard reporting • Build team capability through knowledge-sharing, cross-functional collaboration, and special assignments • Maintain organizational expertise for strategic, scalable workplace solutions • Ensure business continuity and infrastructure management standards are defined, maintained, tested, and aligned with enterprise risk expectations • Support compliance through standards governance, audits, issue resolution, and corrective action tracking

🎯 Requirements

• University/Bachelor Science degree or equivalent in Engineering, Business, Architecture or similar degree required • Minimum of ten (10) years of related work experience • Strong proven experience in facilities soft services, workplace and/or engineering & maintenance function • Strong management and technical skills • Experience related to service delivery, risk management, quality, safety, and compliance • Knowledge of business strategy and projected business unit requirements for workplace, infrastructure, real property, and facilities • Ability to make decisions across business units with authority • Minimum of 25% domestic and/or international travel may be required • Minimum of 3 years of people management experience preferred • Previous healthcare industry experience preferred • Lean Six Sigma Black Belt Certification preferred • Experience with MS Office tools preferred • Experience/knowledge of project management preferred • Experience in outsourced operations across Supply Chain and non-Supply Chain environments • Experience using benchmarking, employee feedback, and external trends to shape workplace programs and service models

🏖️ Benefits

• Annual bonus with set target depending on pay grade/location, based on employee and company performance • Vacation days • Parental leave for a minimum of 12 weeks • Bereavement leave • Caregiver leave • Volunteer leave • Well-being reimbursement • Programs for financial, physical and mental health • Service anniversary and recognition awards • Insurance plans for employees and, in some locations, eligible dependents • Fully remote work option indicated for the posting