Staff Product Manager – Shared Services

🕒 April 7

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Logo of Boulevard

Boulevard

201 - 500 employees

☁️ SaaS

💄 Beauty

🧘 Wellness

SaaS • Beauty • Wellness

Boulevard is a leading client experience platform designed for appointment-based, self-care businesses such as medspas, salons, spas, barbershops, and nail salons. With a focus on enhancing customer engagement and business efficiency, Boulevard offers a comprehensive suite of solutions including self-booking, client profiles, loyalty programs, payment systems, and marketing tools. The platform supports over 30,000 self-care professionals by streamlining scheduling, reports, and point-of-sale operations. Boulevard aims to elevate the self-care experience through innovative technology, empowering practitioners and delighting clients alike.

📋 Description

• Own the platform foundation every Boulevard product team builds on. • Drive Enterprise Readiness by owning decisions that remove blockers for enterprise customers. • Develop deep understanding of product team needs and shape platform to let them move faster. • Establish metrics that matter for platform team and sharpen the roadmap over time. • Own the roadmap for both near-term business impact and long-term architectural integrity. • Make build-versus-buy decisions and take customer-facing capabilities through launch.

🎯 Requirements

• Platform PM experience: 8–10 years in product management, significant time at Staff or Principal level owning shared services (auth, permissions, audit logging, eventing, or similar). • Technical fluency: Discuss authentication protocols, event-driven architectures, GraphQL, and access control models without engineers translating. • Enterprise execution: Translate enterprise requirements into platform decisions that move deals. • AI platform depth: Build or contribute to foundational AI infrastructure in a SaaS environment. • Metrics mindset: Define what success looks like for infrastructure and use signals to sharpen the roadmap. • Cross-functional leadership: Influence work across many teams and create alignment.

🏖️ Benefits

• 401(k) match plus dental, medical, vision, and life insurance. • Flexible vacation day policy. • Fully remote with a monthly work from home stipend. • Family planning resources and specialized support programs. • Equity opportunities. • Boulevard Bucks Learning and Development program.

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