GoHealth Urgent Care
1001 - 5000 employees
Founded 2014
⚕️ Healthcare Insurance
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.
Patient Account Specialist
🕒 3 days ago
🗣️🇪🇸 Spanish Required
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GoHealth Urgent Care
1001 - 5000 employees
Founded 2014
⚕️ Healthcare Insurance
📡 Telecommunications
Healthcare Insurance • Healthcare • Telecommunications
GoHealth Urgent Care is a healthcare provider that offers on-demand urgent care services both in-person and virtually. Patients can book virtual visits for various health concerns ranging from allergies to injuries, as well as access physical centers across multiple states. GoHealth aims to increase access to quality healthcare while ensuring a convenient, efficient, and compassionate experience for all patients.
📋 Description
• Take all inbound phone calls • Research customer issues, collecting customer information • Collect payments from customers • Respond to all customer inquiries via fax/email/calls • Deliver high-level customer service to internal customers and payors • Communicate clearly with customers regarding medical and financial matters • Manage each customer inquiry through resolution • Perform research and analysis of account issues to timely and accurately resolve accounts
🎯 Requirements
• Education Required: High School Diploma or GED • Work Experience Required: 3+ years of healthcare, billing, or service experience • 3 years Medical Billing experience • CPAR – Certified Patient Account Representative • Associate’s degree in business administration or related field • Medical insurance billing and claims processing • Epic or eClinicalWorks experience • Bilingual (Spanish)
🏖️ Benefits
• Exceptional service to customers, ensuring a positive and professional experience • Health insurance • 401(k) matching • Flexible work hours • Paid time off
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