Enterprise Implementation Project Manager

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🔥 13 minutes ago

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JumpCloud

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

🔐 Security

🏢 Enterprise

💰 $66M Series F on 2021-10

SaaS • Security • Enterprise

JumpCloud is a unified identity, device, and access management platform that helps organizations centrally manage and secure their IT infrastructure across multiple operating systems and devices. It provides comprehensive solutions for cross-platform device management, cloud-first directory services, Active Directory modernization, and hybrid work enablement. JumpCloud enhances security through features such as zero trust security, passwordless authentication, and multi-factor authentication. Its platform supports automated onboarding and offboarding, identity lifecycle management, conditional access, and compliance management. JumpCloud integrates with various HR systems and offers SaaS management, allowing companies to streamline IT operations and reduce complexity. Trusted by organizations worldwide, JumpCloud is recognized for its ability to unify and secure digital workplace environments efficiently and effectively.

📋 Description

• Lead cross-functional onboarding engagements for commercial and enterprise customers from post-sale through full adoption • Manage timelines, technical dependencies, and strategic milestones • Establish project plans, governance frameworks, status updates, and executive QBRs • Deliver a white-glove onboarding experience that accelerates time-to-value and supports long-term customer health • Coordinate with Sales, Customer Success, Technical Support, Product Engineering, and other teams • Identify deployment bottlenecks and technical risks and develop mitigation strategies • Travel as needed to meet enterprise customer stakeholders on-site, facilitate workshops, and build executive relationships • Refine and scale onboarding playbooks, tools, and methodologies

🎯 Requirements

• 5+ years of experience in enterprise onboarding, implementation, project management, or technical account management in a B2B SaaS environment • Outstanding written, verbal, and presentation skills • Experience managing multiple complex enterprise projects simultaneously • Understanding of enterprise IT, identity management, cybersecurity, or cloud infrastructure • Customer-focused approach to solving challenges and driving success • Ability and willingness to travel up to 25% or as required for on-site enterprise client meetings • Ability to thrive in a fast-moving, rapidly growing environment • Preferred: experience with Identity and Access Management, Directory Services, or Device Management solutions • Preferred: enterprise customer-facing management consulting or professional services experience

🏖️ Benefits

• Remote-first work arrangement within India • Opportunity to work with teams across 15+ countries • Professional growth and expertise-sharing opportunities • Supportive board and seasoned executive team • Equal opportunity employment