Head of Partner Account Management

🕒 5 days ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

💰 Account Manager

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KaiPod Learning

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

💰 Seed Round on 2024-01

Education

KaiPod Learning is an organization that specializes in supporting the creation and growth of microschools. These small, personalized learning environments are designed to offer flexible and student-centered education. KaiPod Learning helps educators start microschools through the KaiPod Catalyst Program and provides ongoing support for existing microschool operators through a software platform, community resources, and educational materials. By fostering these intimate educational settings, KaiPod Learning aims to transform the traditional educational experience into one where students are more seen, supported, and inspired.

📋 Description

• Lead and scale KaiPod’s school success function across our network • Define what exceptional school success looks like in the KaiPod Network and build the strategy for how we support founders across academics, operations, enrollment, and finance • Develop systems to coach school leaders who are launching thriving, sustainable microschools • Identify patterns across the network and turn them into action • Partner closely with our cross-functional teams to ensure founder insights directly shape what we build and how we serve schools at scale • Own the commercial health of the company-operated sites and partner network • Hire, lead, and develop a strong team of account managers

🎯 Requirements

• 7+ years of experience in school leadership, customer success, or other roles supporting school operators, founders, or education entrepreneurs • Experience building, managing, or scaling account management or partner success teams, including defining success metrics, building systems, and developing team members • A strong customer orientation • Demonstrated experience coaching school leaders, entrepreneurs, or operators in nontraditional settings • Comfort working across school operations, finance, enrollment and marketing, and academics • A bias toward action

🏖️ Benefits

• Health insurance • Professional development • Flexible work arrangements