Customer Service Representative

Job not on LinkedIn

🔥 4 minutes ago

🇩🇪 Germany – Remote

💵 €2.5k - €2.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Adecco Business Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Adecco Business Solutions is a part of Adecco Germany and specializes in outsourcing solutions. They provide a wide range of services including technical customer service, inventory management, logistics, IT outsourcing, and customer service for both front and back office operations. With a team of over 750 professionals, Adecco Business Solutions is committed to delivering high-quality service and ensuring customer satisfaction.

📋 Description

• Adjust advance payments and record meter readings • Maintain bank details and other customer master data • Answer questions about invoices and contracts • Process move-ins and move-outs • Record powers of attorney and update customer data • Advise customers on suitable products and tariffs • Handle customer inquiries by phone and in writing

🎯 Requirements

• Excellent German language skills, both written and spoken • Confident use of PCs, the internet, and standard applications • Fast learner with strong reading and listening comprehension • Strong communication skills and a service-oriented approach • Initial experience in customer service or telephone-based customer support

🏖️ Benefits

• Permanent employment contract • 100% remote work – we provide the required technical equipment • Shift-based working hours from Monday to Friday between 7:00 a.m. and 5:15 p.m. • 26 days of annual leave, increasing with length of service • Comprehensive onboarding through the internal academy • Extensive employee discounts and referral program • Company pension scheme and occupational health management

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