Customer Service Specialist

Job not on LinkedIn

🔥 1 minute ago

🇩🇪 Germany – Remote

💵 €2.5k - €2.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Adecco Business Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Adecco Business Solutions is a part of Adecco Germany and specializes in outsourcing solutions. They provide a wide range of services including technical customer service, inventory management, logistics, IT outsourcing, and customer service for both front and back office operations. With a team of over 750 professionals, Adecco Business Solutions is committed to delivering high-quality service and ensuring customer satisfaction.

📋 Description

• Handle customer inquiries by phone and in writing • Assist customers with registrations and cancellations, billing inquiries, and contract changes • Advise customers on products and digital services • Process cancellation requests and proactively contribute to customer retention • Maintain and update customer and contract data in the relevant systems • Document and process customer inquiries in accordance with established procedures

🎯 Requirements

• Excellent German language skills, both written and spoken • Proficient use of PCs, the internet, and common applications • Strong comprehension skills, with an excellent ability to understand written and spoken information • Excellent communication skills and a customer-focused approach • Initial experience in customer service or telephone-based customer support

🏖️ Benefits

• Permanent employment contract • 100% remote work – technical equipment provided • 26 days of annual leave, increasing with length of service • Comprehensive onboarding through the in-house academy • Extensive employee discounts and referral program • Company pension plan and corporate health management