Kats Recruitment
1 - 1 employees
Founded 2025
🎯 Recruiter
Recruitment
Kats Recruitment is a staffing and recruitment agency that connects driven professionals with forward-thinking companies across borders. It focuses on matching passionate individuals with purpose-driven roles and supporting employers with visionary hiring, offering candidate sourcing, placement services, and career resources (including a newsletter) to help careers and businesses grow.
Czech/Slovak Speaking Customer Support
🔥 0 minutes ago
🗣️🇨🇿 Czech Required
🗣️🇸🇰 Slovak Required
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Kats Recruitment
1 - 1 employees
Founded 2025
🎯 Recruiter
Recruitment
Kats Recruitment is a staffing and recruitment agency that connects driven professionals with forward-thinking companies across borders. It focuses on matching passionate individuals with purpose-driven roles and supporting employers with visionary hiring, offering candidate sourcing, placement services, and career resources (including a newsletter) to help careers and businesses grow.
📋 Description
• Listen, evaluate, and respond to incoming customer queries efficiently via phone and email channels. • Provide accurate, valid, and complete information by utilizing internal knowledge databases and systems. • Identify and thoroughly assess customer needs to ensure high levels of brand satisfaction. • Deliver professional, empathetic, and solution-oriented customer care during every interaction. • Document customer cases and cross-functional feedback accurately within the system.
🎯 Requirements
• Fluency (written and spoken) in either Czech or Slovak • Good English communication skills • No previous customer support experience is required! Complete training is provided. • A strong customer-oriented mindset • Excellent communication abilities • Positive, enthusiastic attitude • Highly motivated, proactive, and capable of working independently from home while collaborating effectively as part of a virtual team
🏖️ Benefits
• Included monthly food allowance • Premium additional health insurance plan provided • Comprehensive, fully paid initial training program and ongoing learning opportunities • Access to 50+ corporate benefits and services • Employee referral bonus program • Stable career development paths within a global enterprise
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