Sutherland
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
B2B • Artificial Intelligence • SaaS
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
Airline Customer Support Specialist, English
🕒 May 23
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Sutherland
10,000+ employees
Founded 1986
🤝 B2B
🤖 Artificial Intelligence
☁️ SaaS
💰 $300M Secondary Market on 2014-10
B2B • Artificial Intelligence • SaaS
Sutherland is a global company specializing in digital transformation and business process outsourcing services. They leverage advanced technologies such as Artificial Intelligence, automation, and cloud engineering to drive digital performance and optimize critical business operations. Sutherland offers a variety of services including digital CX, enterprise technology solutions, and intelligent automation across multiple industries such as banking, healthcare, and telecommunications. Their focus is on delivering measurable outcomes, enhancing customer experiences, and enabling business agility through innovative digital solutions.
📋 Description
• Join Sutherland Bulgaria and represent a leading airline • Provide customer support to one of the world’s top airlines • Use your skills daily and solve problems for customers • Work from home from Sofia or Varna • Collaborate with a friendly, supportive team
🎯 Requirements
• Fluent English (C1 level or higher) • Excellent communication and problem-solving skills • Previous experience with airline reservation software is an advantage • Previous customer service experience • Previous experience in hospitality, reservations, airlines • Strong attention to detail and customer care orientation • Ability to work remotely and independently • Flexibility to work in a dynamic, multicultural environment
🏖️ Benefits
• 21 paid vacation days • Health and life insurance • Food vouchers • Ongoing training and career growth opportunities • Friendly, supportive team and employee recognition programs
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