Middleware Support Analyst – Junior

Job not on LinkedIn

🕒 May 16

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

📞 Support Engineer

👻 Ghost score 35%

infoinfo

🗣️🇧🇷🇵🇹 Portuguese Required

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Logo of Keyrus

Keyrus

1001 - 5000 employees

Founded 1996

🤝 B2B

💼 Consulting

B2B • Data Analytics • Consulting

Keyrus is an international company passionate about leveraging data to make impactful changes in life, society, and the future. With a presence in 18 countries, Keyrus is dedicated to creating meaningful careers for its employees by fostering excellence, trust, creativity, kindness, and fun. Specializing in data analytics, data advisory, and management, Keyrus provides vendor-agnostic solutions and continuous training opportunities through its KLX platform. The company also emphasizes a healthy work-life balance with a range of benefits, including sports events, healthcare plans, and an inclusive work culture. Keyrus is committed to openness and transparency to maintain positive workplace relationships and is driven to innovate and influence the digital future.

📋 Description

• Support the administration and operation of middleware environments, such as Application Servers, Integration Servers and Web Servers; • Perform application deployments following approved procedures and change windows; • Monitor environments, analyze alerts and assist in identifying and resolving incidents; • Execute operational routines, including starting/stopping services, post-deployment validations and log analysis; • Support initial problem analysis and escalate when necessary; • Participate in change requests (GMUDs) following change processes and internal controls; • Keep technical documentation up to date, including procedures and playbooks; • Support internal development and infrastructure teams and vendors on middleware-related activities; • Follow best practices for security, stability and availability of environments.

🎯 Requirements

• Degree in progress or completed in IT, Information Systems, Computer Science or related fields; • Basic knowledge of Linux and/or Windows Server; • Familiarity with application servers such as WebSphere, JBoss, Tomcat or WebLogic; • Basic concepts of networking, TCP/IP and HTTP/HTTPS; • Ability to read and perform initial analysis of application logs; • Basic knowledge of ITIL processes (Incidents, Problems and Changes).

🏖️ Benefits

• Culture of equality and inclusion

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