Keyrus
1001 - 5000 employees
Founded 1996
🤝 B2B
B2B • Data Analytics • Consulting
Keyrus is an international company passionate about leveraging data to make impactful changes in life, society, and the future. With a presence in 18 countries, Keyrus is dedicated to creating meaningful careers for its employees by fostering excellence, trust, creativity, kindness, and fun. Specializing in data analytics, data advisory, and management, Keyrus provides vendor-agnostic solutions and continuous training opportunities through its KLX platform. The company also emphasizes a healthy work-life balance with a range of benefits, including sports events, healthcare plans, and an inclusive work culture. Keyrus is committed to openness and transparency to maintain positive workplace relationships and is driven to innovate and influence the digital future.
Support Operations Lead
🔥 0 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Keyrus
1001 - 5000 employees
Founded 1996
🤝 B2B
B2B • Data Analytics • Consulting
Keyrus is an international company passionate about leveraging data to make impactful changes in life, society, and the future. With a presence in 18 countries, Keyrus is dedicated to creating meaningful careers for its employees by fostering excellence, trust, creativity, kindness, and fun. Specializing in data analytics, data advisory, and management, Keyrus provides vendor-agnostic solutions and continuous training opportunities through its KLX platform. The company also emphasizes a healthy work-life balance with a range of benefits, including sports events, healthcare plans, and an inclusive work culture. Keyrus is committed to openness and transparency to maintain positive workplace relationships and is driven to innovate and influence the digital future.
📋 Description
• Coordinate the support operation for environments, applications and Cloud services • Ensure compliance with SLAs, service performance metrics and commitments made to clients • Monitor incidents, requests, problems, changes and other operational demands • Identify operational risks, bottlenecks and opportunities for improvement
🎯 Requirements
• Previous experience in support operations • Knowledge of Cloud platforms, particularly AWS • Ability to lead meetings with clients and technical teams • Strong verbal and written communication skills • Organized, analytical and solution-oriented • Advanced or fluent English
🏖️ Benefits
• Distinctive culture at Keyrus • Collaboration across different specialties • Diversity and multicultural environment
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