Keywords Studios
10,000+ employees
Founded 1998
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.
Videogames Customer Service Representative, Written Support
🕒 August 11
🗣️🇪🇸 Spanish Required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Keywords Studios
10,000+ employees
Founded 1998
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Keywords Studios is the #1 global games services provider, offering an end-to-end platform supercharged by technology. They deliver technical and creative solutions to the global video games industry, with services including game development, art services, audio development, QA testing, localization, marketing services, and player engagement. Keywords Studios also works on accessibility services, content globalization, and advanced AI & technology solutions. Founded on decades of experience, they are committed to responsible business practices and provide industry-wide insights for unparalleled experiences to audiences around the world.
📋 Description
• Provide player support through chats, emails, and tickets • Communicate with players and solve problems such as lost accounts or questions regarding details • Provide excellent written customer service • Handle written support only; no calls
🎯 Requirements
• Strong written and verbal communication skills in English and Spanish • Ability to multi-task • Ability to easily adapt in a constant evolution environment • Excellent customer service skills • Ability to actively listen to instructions and execute communicated tasks • Full-time availability • Living in Mexico City or Estado de Mexico • High School Diploma preferred but not required
🏖️ Benefits
• Salary: $10,500 gross (before taxes) • Law Benefits. • 2 days off. • Career path. • After 3 months: Medical expenses insurance. • After 3 months: Saving funds. • After 3 months: Grocery tickets ($1,200)
Apply NowSimilar Jobs
🕒 August 5
Customer Support Agent providing product information and resolving complex inquiries for Research Solutions, a cloud-based intellectual-property technology company. Supporting international customers remotely from Mexico via English communication and phone calls.
🕒 August 4
Support Specialist assisting millions of Happy Color players for X-FLOW, a global mobile game developer. Handling tickets, app reviews, escalations, and outsourcing-team quality.
🗣️🇷🇺 Russian Required
🕒 July 29
Technical support specialist supporting LeadVenture’s software, email, and website applications. Troubleshooting customer issues, managing tickets, and coordinating complex graphical or development requests.
🕒 July 29
Providing remote technical support for various systems ensuring operational continuity. Assisting customers through ticket resolution and managing incidents across multiple locations.
🗣️🇪🇸 Spanish Required
🕒 July 6
Senior Customer Support Specialist providing advanced customer support for payment processing and financial workflows at Neumo. Handling complex cases and ensuring high customer satisfaction in a data-heavy role.
🗣️🇪🇸 Spanish Required
