Delivery Director, Healthcare and Life Sciences

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Kicksaw

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Kicksaw is a Salesforce-focused consulting firm that uses a fractional operations model to deliver implementation, data migration, process optimization, tool integration, contract & revenue operations (as a Conga + Salesforce partner), and hands-on training. They design scalable, user-friendly Salesforce solutions to simplify processes, connect data, and improve team productivity. Kicksaw serves clients across Healthcare & Life Sciences, Technology, and Financial Services, emphasizes flexible, remote-first engagements, and highlights 500+ clients, 350+ Salesforce certifications, and strong customer satisfaction.

📋 Description

• Lead and scale Kicksaw’s Healthcare & Life Sciences delivery practice • Drive delivery excellence across a portfolio of Salesforce HLS engagements, ensuring projects are delivered on time, within scope, within budget, and aligned to client business objectives • Contribute to delivery governance, operational standards, engagement management practices, and scalable HLS methodologies • Build operational rigor across forecasting, staffing, resource planning and productivity, delivery quality, and risk management • Partner with Executive Leadership to define practice priorities, organizational structure, and long-term growth strategy • Develop repeatable delivery frameworks, accelerators, and best practices to support practice scalability and consistency • Partner with sales where needed for deal review processes and SOW approvals. • Shape and execute the HLS practice AI strategy, aligning AI operations, data, analytics, and automation initiatives with business objectives and delivery priorities. • Partner with Executive Leadership, clients, and cross-functional teams to define AI-enabled transformation roadmaps, drive innovation, and establish scalable AI delivery capabilities across the practice.

🎯 Requirements

• 10+ years of experience in consulting, professional services, or enterprise technology delivery • 5+ years in delivery leadership within a Salesforce SI, consulting firm, or professional services organization • Proven success leading complex Salesforce transformation programs and enterprise client engagements • Strong Healthcare & Life Sciences industry experience including pharmaceutical, biotech, medtech, provider, payer, or digital health organizations • Experience managing delivery portfolios, executive stakeholders, and cross-functional consulting teams • Demonstrated ability to scale delivery operations while maintaining strong client outcomes and operational performance • Experience with forecasting, resource planning, delivery governance, and financial performance metrics.

🏖️ Benefits

• Fully remote work – Flexibility to do your best work from anywhere. • Unlimited PTO – We trust you to balance work and life. • Learning & development stipend – Certifications, training, or conferences. • Wellness support – Stipends and initiatives to help you feel your best. • Collaborative, values-driven culture – Work with a high-performing team that supports and challenges you. • Clear growth path – Opportunities to advance into senior roles.