Account Director, Games

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🕒 February 24

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Logo of Kickstarter

Kickstarter

51 - 200 employees

Founded 2009

👥 B2C

🌍 Social Impact

📱 Media

💰 Series D on 2022-01

B2C • Social Impact • Media

Kickstarter is a crowdfunding platform that allows creators to bring their projects to life with the support of backers. It covers a wide range of categories, including art, comics, design, film, games, and technology. Kickstarter has successfully funded over 270,000 projects, with over $8 billion pledged by backers worldwide. The platform also highlights projects from diverse creators, such as Black, Hispanic, Latin, LGBTQIA+, and others to promote creativity and inclusivity.

📋 Description

• Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life. • Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support. • Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches. • Develop and refine category-specific educational resources in collaboration with internal teams to better support creators. • Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources. • Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue press appearances as well as in-person and virtual one-to-many community development opportunities. • Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline. • Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities. • Negotiate the terms of deals. • Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities. • Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs. • Own the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth. • Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths. • Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning. • As appropriate, make the case for bringing on consultants with subject matter expertise related to key areas of growth. Take the lead on hiring, training, and managing their work. • Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators. • Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience. • Work with cross-functional teams to make strategically informed recommendations about product policy improvements and contribute to their implementation. • Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels. • Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter.

🎯 Requirements

• At least 5 years of professional experience working in their categories of focus, including a network of connections with the community and industry knowledge • At least 3 years of experience with crowdfunding in their categories of focus. • Expert understanding of Kickstarter's platform, product and systems • Demonstrated ability to collaborate, and execute on strategic plans that get data driven results. • Exceptional communication skills: adept at speaking and presenting to small and large groups, speaking to the press, and has the ability to represent Kickstarter in a positive light at industry events. • Strong sense of what makes projects within their categories of focus standout – ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently. • Bonus points if they are a creator within their categories of focus, entrepreneur, and/or Kickstarter creator. • Bonus points if they have professional experience and connections within an area of potential for Kickstarter (i.e. a domain where we don’t already have a strong audience).

🏖️ Benefits

• A fully remote workforce with plenty of opportunities to get to know your colleagues • 100% employer-paid health plan offerings • 16 paid vacation days, 10 sick days, and a company-wide winter break between Christmas and New Year’s • 25 volunteer hours each year to give back to your community • 16 weeks of parental leave plus fertility/family planning resources • Annual stipends including a Remote Working & Wellness Stipend of $3,000 USD (prorated) each calendar year for expenses related to remote working, wellness, health, and fitness and a $500 Role Development Stipend • Kickstarter currently operates with a 4-day workweek, a model that aligns with our belief in a healthy work-life balance and gives staff the space to be more than their work • Incredibly talented and inspiring colleagues who know how to blend their creative endeavors into their work

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