Practice Manager – Clinic Scheduling

🕒 January 24

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AGAPLESION BETHESDA KRANKENHAUS BERGEDORF

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 Non-profit

📚 Education

Non-profit • Education

AGAPLESION BETHESDA KRANKENHAUS BERGEDORF is a nonprofit acute-care hospital in Hamburg providing comprehensive medical, surgical and supportive services across all life stages. The hospital operates emergency and intensive care units, maternity and birth services, and numerous specialty departments and competence centers including geriatrics, cardiology, neurology, psychiatry, vascular medicine, trauma and orthopedics, breast diagnostics, colorectal surgery, and gastroenterology. As part of the AGAPLESION healthcare group with roots in a Christian tradition, it also offers patient counseling, rehabilitation and therapy services, hosts public health events and training for medical students, and emphasizes quality management, patient safety and compassionate care.

📋 Description

• You drive our outpatient clinic at full speed: appointment planning, patient flow, team coordination — everything runs smoothly thanks to you. • You lead and plan the clinic team and ensure that everyone is in the right place at the right time. • You optimize processes, further develop structures and constantly find ways to improve the care we provide to our patients. • You act as the interface between patients, physicians, the team and administration — strong in communication and always ready to listen. • You support quality management and internal projects and ensure smooth, site-wide operations. • Administrative tasks such as billing, invoice management or correspondence are familiar to you.

🎯 Requirements

• Completed training as a Medical Assistant (MFA) or qualified nursing professional and/or further training in practice management • Experience organizing clinic sessions/appointments and ideally in team leadership • Strong organizational skills, sense of responsibility and an independent working style • Empathy and strong communication skills — you know how to interact with patients, colleagues and physicians • Quality awareness, flexibility and reliability • Confident handling of IT systems, ideally practice management software • Good German language skills, both written and spoken

🏖️ Benefits

• Salary according to the KTD collective agreement • Company pension plan • 30 days of vacation • Subsidies for JobRad (company bike) and the Deutschlandticket (public transport pass) • HanseFit – sports, wellness & relaxation • Opportunities for professional development and further training • A great team, flat hierarchies and short decision-making paths — collaboration that’s enjoyable