Head of People & Talent

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November 4

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Klugo Group

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SaaS • B2B • Enterprise

Klugo Group is a specialist NetSuite partner and consulting firm with 13+ years' experience helping industrial field service businesses implement and optimise cloud ERP solutions. They focus on NetSuite Field Service Management (FSM) and related capabilities—ERP, CRM, WMS, finance, inventory and asset tracking—providing implementation, integrations, training, ongoing support and advisory services. Klugo serves B2B customers in sectors such as industrial equipment, HVAC and trades, construction, mining, manufacturing, wholesale distribution and renewable/solar, delivering tailored solutions to streamline operations, improve technician productivity and centralise data for better decision-making.

11 - 50 employees

Founded 2011

☁️ SaaS

🤝 B2B

🏢 Enterprise

📋 Description

• Drive the strategic vision of the company's people operations, serving as a key member of the leadership team. • Oversee the entire employee journey, from attraction and recruitment to development and retention, ensuring alignment with organisational goals. • Lead recruitment efforts, implement people systems, foster a supportive culture, and collaborate with department heads to enhance skills across the organisation.

🎯 Requirements

• Develop and execute recruitment strategies to attract candidates who align with Klugo's culture and objectives. • Implement comprehensive onboarding programs to ensure smooth transitions for new hires and facilitate early engagement. • Establish effective performance management systems and processes to drive accountability, recognition, and continuous improvement. • Develop and execute a holistic talent strategy that aligns with Klugo's long-term goals, including succession planning, talent pipelining, and workforce planning. • Lead the implementation of efficient and effective people operations systems and processes, optimising HR and recruitment workflows and enhancing employee experiences. • Current people systems include SmartRecruiters, HiBob and Go1 learning. • Develop and implement initiatives to boost employee engagement, morale, and retention, fostering a strong sense of belonging and commitment. • Utilise HR analytics to track key metrics, identify trends, and inform decision-making processes for continuous improvement in people operations.

🏖️ Benefits

• Professional development opportunities • Flexible work arrangements