Store Communications Specialist

🕒 March 28

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KnitWell Group

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10,000+ employees

As KnitWell Group, iconic brands Ann Taylor, Chico's, Lane Bryant, LOFT, Soma, Talbots, and White House Black Market together generate more approximately $6 billion in sales, making KnitWell one of the largest specialty apparel companies in the United States.

📋 Description

• The Specialist, Store Communications will play a key role in coordinating and organizing store and field leadership communications for four retail brands. • Draft and proofread communications for multiple communication vehicles. • Manage project timelines, and generate reports to ensure deadlines are met. • Collaborate with partners in Credit & Loyalty, Network & Recruiting, Visual, Marketing, Talent & Strategy, Planning/ Allocation, Asset Protection, Operations and Human Resources to craft communication plans and strategies. • Clearly communicate promotional activity, company initiatives, visual execution, brand events, and workload to help store leaders and associates stay informed. • Manage and coordinate the workflow and production of internal communications using available tools, systems, and partnerships. • Oversee all aspects of our Intranet platform and manage site administration. • Write and edit impactful communications for in-store programs/initiatives, promotions, visual execution, operational and HR tasks. • Proactively plan and distribute communications to prepare field teams. • Coordinate the development, review, and delivery of assets and copy to visually support communications. • Participate in weekly business meetings and collaborate with cross-functional teams to craft strategies and support materials.

🎯 Requirements

• Bachelor’s degree in Communications, English, Public Relations, Business Management, Marketing and/or 2-3 years equivalent work experience • Eagerness to learn about retail/fashion, customer service & experience; with a focus on retail/business communications • Highly effective verbal and written communicator across different vehicles • 2-3 years of project management experience • Passion for writing for various audiences (internal, external) using various vehicles (print, online) • Proficient on PC & MAC Operating Systems • Organized & works well in a fast-paced environment (management of deadlines for multiple projects, exhibits a sense of urgency, proactive, resourceful, can-do attitude) • Collaborative and works well in a team environment but can work independently • Retail store background is a plus, but not required

🏖️ Benefits

• You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand’s discount policies. • Support for your individual development plus opportunities for career mobility within our family of brands. • A culture of giving back – local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities.* • Medical, dental, vision insurance & 401(K).* • Employee Assistance Program (EAP). • Time off – paid time off & holidays.*