Senior Technical Program Manager

🕒 April 30

🇺🇸 United States – Remote

💵 $130k - $197k / year

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

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Knotch

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2013

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

SaaS • Artificial Intelligence • B2B

Knotch is an AI-powered content intelligence and optimization platform that helps brands measure, diagnose, and improve content performance across their websites and customer journeys. Knotch One offers site-wide content audits, engagement and sentiment analytics, conversion and journey tracking, surveys, and AI-driven content optimization, generation, versioning, and playbooks for SEO and LLM discoverability. The company also provides managed AI services (AgentC) and tools for repurposing, testing, and scaling high-performing content tailored to a brand’s voice.

📋 Description

• Own release planning and sprint coordination across internal engineering squads and external contractor teams. • Track cross-team dependencies across a shared engineering pool model — one missed handshake can stall multiple work streams simultaneously. • Own the current KnotchOne platform delivery program — weekly release cadence, maintenance-mode sequencing, and CS-facing incident coordination. • Manage and Track product and architectural milestones as a formal program: what gets supported, what gets ported, what gets rebuilt, and in what order. • Bridge the gap between architecture decisions made at the SVP level and what engineering squads are building day-to-day. • Push back on estimates with technical fluency.

🎯 Requirements

• 6-10+ years in technical program or delivery management • Proven ownership of complex, multi-track product/engineering programs spanning internal teams and external contractors simultaneously • Technical fluency — can follow architecture conversations, challenge timeline estimates, and understand trade-offs without writing the code • Experience managing platform migrations or maintenance-mode transition programs in live production environments • Strong async communicator: crisp executive-level status updates and detailed dependency maps on the same day • Comfortable landing fast in ambiguity — this role exists to build structure, not inherit it.

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance eligibility • 401(k) plan • Unlimited PTO • 10+ company-paid holidays • A daily company-wide break, and more!