Technical Solution Architect – Business Applications

🕒 May 12

🇺🇸 United States – Remote

💵 $150k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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KnowBe4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🔒 Cybersecurity

☁️ SaaS

📚 Education

Cybersecurity • SaaS • Education

KnowBe4 is a leading platform specializing in security awareness training and simulated phishing to help organizations manage the human element of cybersecurity. The KnowBe4 HRM+ platform is used by approximately 70,000 organizations globally to bolster cybersecurity risk management strategies, integrating AI-powered solutions to improve security culture and user behavior. KnowBe4 offers a comprehensive array of products including email security, security coaching, and compliance training, designed to educate and protect against social engineering, phishing, and other cyber threats. Its innovative approach combines real-time security coaching and AI-defense agents to mitigate human risks and reduce vulnerabilities. Trusted by many top cybersecurity companies, KnowBe4 is a significant player in enhancing security awareness and compliance across industries.

📋 Description

• Design end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the entire application landscape. • Lead the architectural strategy for integrating key business applications, including Salesforce (CRM), Netsuite (ERP), Workday (HCM/Finance), and leveraging Mulesoft for enterprise-level integration and API management. • Architect and govern the strategic implementation and integration of AI/ML capabilities within core SaaS platforms (e.g., Salesforce Einstein, Workday AI), ensuring data readiness, governance, and ethical application of models for predictive analytics and automation. • Create and maintain comprehensive technical documentation, including architecture diagrams, data flow maps, integration specifications, and solution blueprints. • Partner effectively with Product Managers, Delivery teams, and Business Stakeholders to translate strategic initiatives into concrete, actionable technical designs. • Research and evaluate new technologies and tools to enhance the existing architecture and drive innovation across the organization. • Participate in security reviews and compliance audits related to system architecture and data flow. • Mentor junior technical staff on architectural best practices and system complexities.

🎯 Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • Minimum of 7 years of experience in an architectural role, with significant experience in a high-growth SaaS or technology environment. • Proven expertise in designing and implementing complex integrations between multiple enterprise SaaS applications. • Deep architectural knowledge of Salesforce and at least one other major platform (Netsuite or Workday). • Hands-on experience with an integration platform as a service (Mulesoft preferred) and API-led connectivity principles. • Strong understanding of data modeling, security, governance, and the architectural principles required to support AI/ML initiatives within a SaaS application ecosystem. • Excellent communication skills with the ability to articulate complex technical ideas to both technical and non-technical audiences.

🏖️ Benefits

• company-wide bonuses based on monthly sales targets • employee referral bonuses • adoption assistance • tuition reimbursement • certification reimbursement • certification completion bonuses