Senior Project Specialist, Finance

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🕒 May 12

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Knowledge Anywhere

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

☁️ SaaS

📚 Education

🏢 Enterprise

SaaS • Education • Enterprise

Knowledge Anywhere is a provider of a feature-rich Learning Management System (LMS) designed to streamline and enhance corporate training programs. The company offers a centralized platform that allows businesses to create, manage, and track training courses for employees, customers, or partners. The LMS includes advanced features such as assessments with AI, badges & leaderboards, course conversion tools, and reporting & analytics, among others. Knowledge Anywhere caters to various industries such as financial services, healthcare, manufacturing, and more. They also provide custom course development, a large course library, and virtual reality training solutions to meet diverse training needs. With a focus on compliance, employee onboarding, and talent development, Knowledge Anywhere aims to improve training efficiency and drive organizational growth.

📋 Description

• Own and manage all phases of the client financial lifecycle, including invoicing, billing, unbilled activity, aged debt, dispute resolution, write offs, and financial troubleshooting. • Monitor and resolve invoicing issues, aged debt, and discrepancies in partnership with Cartus internal teams and client contacts. • Ensure accurate and compliant assignment expense reporting in support of taxable compensation requirements. • Maintain accurate expense matrices and financial frameworks to support correct billing, compliance, and margin protection. • Proactively identify missed fees, pricing deviations, and revenue leakage; partner with internal teams to remediate and safeguard profitability. • Monitor financial performance and resolve invoicing discrepancies in collaboration with Finance, Payroll, and Operations. • Communicate and present complex financial information, insights, and solutions clearly to stakeholders at all levels. • Serve as a trusted financial partner to the client, ensuring transparency, responsiveness, and confidence in financial processes and outcomes. • Participate in client meetings, financial reviews, and operational discussions as required. • Lead consolidated financial, operational, and compliance reporting, including standard and ad hoc deliverables. • Deliver regular and special reporting via secure, agreed upon channels and internal platforms. • Perform data analytics and trend analysis to identify risks, opportunities, cost drivers, and performance insights. • Create and maintain detailed client dashboards, reports, and analysis to support decision making and strategic planning. • Ensure integrity, accuracy, and consistency across all financial, payroll, and SLA reporting outputs by maintaining internal databases and controls. • Coordinate the setup and financial enablement of new services and new entities by partnering with Legal, Pricing, Finance, and Operations. • Ensure accurate system configuration, fee setup, and timely revenue recognition. • Manage implementation related financial process changes, ensuring issues are resolved efficiently and communicated effectively. • Assist leadership in monitoring SLAs, CTQs, service ratings, and operational performance. • Drive account compliance through effective global operational and financial reporting. • Identify cost saving initiatives and process improvements while maintaining service quality and compliance. • Contribute to continuous improvement efforts by identifying efficiencies, risks, and innovation opportunities. • Provide analytical and financial support for projects and transformational initiatives as required. • Partner closely with regional and global teams to enhance consistency, governance, and operational efficiency. • First contact point for client billing queries. • Support to Account Manager for all projects and strategic initiatives. • Liaise with client in support of assisting Account Manager with project development, deliverables and billing. • Cover for Account Manager as the primary client contact when management is out of office.

🎯 Requirements

• Experience identifying, researching, and analysing complex information and translating it into client-ready materials • Ability to manage a high volume of deliverables while meeting multiple deadlines • Commercial business experience • Project management experience • Advanced systems and applications experience • High proficiency in Microsoft Office and collaboration tools • Experience with billing processes, including audits, invoicing, disputes, and write-offs (preferred)

🏖️ Benefits

• Competitive salary • Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development opportunities