Key Account Manager

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🕒 January 21

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Kody Technolab Pvt. Ltd.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💳 Fintech

🛍️ eCommerce

🛒 Retail

Fintech • eCommerce • Retail

Kody Technolab Pvt. Ltd. is a comprehensive payment solution provider that specializes in streamlining in-person commerce. They offer an all-in-one platform that includes intuitive payment solutions, instant access to cash, and powerful management tools designed to enhance business efficiency. With features such as KodyCard, real-time access to funds, and built-in loyalty and analytics, Kody aims to boost profitability and customer experience in the retail space. Their commitment to personal customer service ensures that businesses receive tailored support to meet their unique needs.

📋 Description

• Develop and execute commercial strategies that align with company objectives and market opportunities. • Negotiate complex, high-value deals with merchants and partners, ensuring optimal pricing • Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling. • Work closely with Customer Operations to ensure seamless onboarding and ongoing account management for all merchants, optimising customer experience and reducing churn. • Identify market trends and new revenue opportunities, influencing Kody’s vision and business strategy. • Represent the voice of the customer, providing insights to the product and technology teams to drive continuous improvement. • Establish and maintain strong relationships with internal and external stakeholders, including referral partners and key industry players.

🎯 Requirements

• 5+ years of experience in payment industry and deep industry expertise in global payments (ideally from companies such as Global Payments, WorldPay, Fiserv, or similar) • Proven track record of developing and executing commercial strategies that drive revenue growth. • Strong negotiation and deal closing skills, along with experience working with complex sales cycles. • Experience working closely with product, marketing, and operations teams to optimise the commercial function. • A proactive and adaptable mindset that thrives in a fast moving, high growth and pressurised environment. • Strong communication and relationship building abilities with both internal stakeholders and external partners.

🏖️ Benefits

• A dynamic and innovative team in a very rapidly growing company. • Competitive salary, commission and benefits package. • Collaborative, inclusive environment where your contributions are recognised and valued.