Infios
1001 - 5000 employees
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need.
Support Analyst, L2
🕒 2 days ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Infios
1001 - 5000 employees
We relentlessly make supply chains better. For everyone. No matter your business size. Whatever your goal. No matter the challenge. No matter your starting point. We will meet you where you are to create the future you need.
📋 Description
• Troubleshoot operational issues with the Warehouse Management System (WMS) • Manage configurations and support cloud solutions • Monitor SQL performance • Maintain documentation of processes for future reference
🎯 Requirements
• BS/BA in Computer Science, MIS, or equivalent • 5+ years of technical customer support experience • 3+ years of experience with SQL/Oracle • Hands-on experience with Linux systems • Knowledge of cloud infrastructure and services (AWS, Azure, OCI, Google Cloud)
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities
Apply NowSimilar Jobs
🕒 3 days ago
Support Engineer managing customer interactions by providing exceptional support for engineering tasks. Working with a global leader in CN-based chemicals for diverse sectors from mining to agriculture.
🗣️🇪🇸 Spanish Required
Linux
Python
🕒 June 10
Technical Support Engineer providing bilingual technical support for Acre Security clients in Latin America. Delivering high-quality assistance while contributing to company growth and innovation.
🗣️🇪🇸 Spanish Required
🕒 June 6
Application Support Analyst providing support for EDI, FTP, and customs processes for Southern Border operations. Seeking a bilingual professional for customer coordination in Mexico.
🗣️🇪🇸 Spanish Required
ServiceNow
🕒 June 3
Technical Support Engineer managing technical issues and ensuring installations of QAD products. Collaborating with teams and adhering to support standards while providing 24/7 customer assistance.
ERP
🕒 May 26
Technical Support Representative managing customer inquiries efficiently through various channels for Orum, an AI-driven sales platform. Working remotely from Mexico, solving high-volume customer queries.
🇲🇽 Mexico – Remote
💵 MX$550k - MX$700k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
