Onboarding Specialist

Job not on LinkedIn

September 24

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $60k - $70k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

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Kohr Consulting, LLC

WebsiteLinkedInAll Job Openings

Recruitment • B2B

Kohr Consulting, LLC is a recruitment firm that specializes in helping companies grow and scale their employee base. With over 20 years of experience, the company provides personalized recruitment services for niche markets. Kohr Consulting works with both start-ups and established companies, offering strategies for recruitment, training employees on interviewing candidates, and building content for recruitment efforts. The company is passionate about fostering relationships between companies and potential candidates.

- employees

🎯 Recruiter

🤝 B2B

📋 Description

• Own the end-to-end onboarding process for new e-commerce customers from kickoff through handoff to account management • Customize onboarding steps based on unique e-commerce workflows, tools, and expectations • Build and manage project timelines, ensuring clear deliverables, dependencies, and follow-through • Lead and facilitate multi-stakeholder meetings (often with 8+ participants) and handle scheduling coordination • Collaborate with Sales, Product, Tech, and Account Management to deliver a seamless onboarding experience • Identify and remove onboarding blockers, proactively offering solutions to keep progress on track • Educate clients on platform capabilities and ensure integrations, configurations, and operational workflows align to use case • Track onboarding success metrics, ensure client satisfaction, and deliver clean handoffs to long-term account teams

🎯 Requirements

• 3+ years of onboarding, implementation, or project management experience (SaaS, e-commerce, or tech-forward preferred) • Demonstrated ability to manage complex onboarding processes for e-commerce or consumer product clients • Highly organized, self-motivated, strong attention to detail and follow-through • Ability to thrive in fast-paced environments and solve unexpected problems • Experience coordinating large meetings and managing multiple stakeholders • Strong verbal and written communication skills • Experience with project management and scheduling tools (Asana, Monday.com, Notion, Calendly) • Familiarity with e-commerce ecosystem (Shopify, Amazon, 3PLs, OMS/WMS) a strong plus • Must reside in Washington State • No sponsorship at this time

🏖️ Benefits

• Remote work (must reside in Washington State) • Flexible work arrangements • Work directly with fast-growing e-commerce brands • Collaborative team and strong leadership support • Opportunities for growth and to shape onboarding strategy • Inclusive equal opportunity employer; information kept confidential according to EEO guidelines