Senior Client Delivery Lead – GenerationFlex

Job not on LinkedIn

🔥 25 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 12%

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Kraken

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

⚡ Energy

Consulting • Logistics • Energy

Kraken is an innovative technology platform designed for the utility sector, providing an end-to-end solution that automates and enhances the energy supply chain. It manages over 60 million customer accounts and works with various energy sources, including offshore wind and grid-scale batteries. Kraken helps utilities improve operational efficiency, customer service, and innovative product development while contributing to the transition to a decentralized and decarbonized energy system.

📋 Description

• Support German GenerationFlex clients through their Kraken onboarding journey and wider business transformation • Manage and coordinate stakeholders during initial client implementation • Serve as the first point of contact for technology development and issue resolution during implementation • Organise workstreams, flag dependencies, coordinate internal and external teams, and provide clear updates • Act as a subject matter expert on German and European energy markets • Evaluate hardware and software solutions for regional fit • Develop deep knowledge of Kraken’s technology offering and help clients with onboarding • Understand client user needs and how Kraken capabilities support asset management and energy trading strategies • Work with account managers on strategic business reviews and client transformation workshops • Identify opportunities for product enhancements, market expansion, user growth and upselling • Drive internal process improvements to enhance onboarding and accelerate time to value • Collaborate with product, engineering, customer success and support teams • Serve as the main point of contact for clients and their partners

🎯 Requirements

• Strong client delivery and/or product ownership experience working across software and hardware • Experience working with complex delivery pipelines for clients • Experience coordinating multiple teams, spotting dependencies, mitigating risks and maintaining momentum • Exceptional relationship management across internal and external stakeholders • Excellent communication skills, including explaining complex technical problems clearly • Strong influencing skills and ability to challenge traditional ways of thinking • Strong interest in understanding energy-market intricacies • Solid understanding of technology and technology trends • Agile delivery experience • Understanding of APIs, data flows, system integrations and cloud software architecture • Patience, initiative, time management and a get-stuff-done attitude • Native or professional fluency in English • Fully proficient in English and German at C1 level • Occasional travel required • Full right to work in the country of application; no visa sponsorship available • Knowledge of German and European energy markets, including hardware and connectivity requirements, TSOs and DSOs, re-dispatch, ancillary-service requirements and competitor landscape • Experience with flexibility products is a plus • Other European languages are a plus

🏖️ Benefits

• Remote working arrangement within Germany • Opportunity to work from the Berlin office or remotely within Germany • Equal opportunity employer • Workplace accommodations tailored to individual needs • Mission-driven work contributing to renewable energy and grid transformation

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