Associate Director – Solutions Architect

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏢 Enterprise

🔒 Cybersecurity

☁️ SaaS

Enterprise • Cybersecurity • SaaS

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Lead the design, integration, and evolution of the enterprise virtual assistant • Focus on enterprise IT solutions, including enterprise observability, backup & recovery, and contact center software • Translate business and operational needs into secure, scalable technical architectures • Partner closely with IT operations, service owners, and business stakeholders to define use cases • Ensure consistent enterprise-wide design principles while balancing innovation, security, and operational reliability

🎯 Requirements

• Hands-on experience designing and implementing enterprise IT solutions that integrate multiple platforms and services • Strong experience with IT service management (ITSM) platforms, such as ServiceNow, including workflows, integrations, and service automation • Solid understanding of cloud architectures and integration patterns using Azure, AWS, or GCP • Experience integrating identity, access management, and collaboration platforms (e.g., Azure AD/Entra ID, Microsoft Teams) • Working knowledge of APIs, web services, and event-driven architectures used to connect SaaS platforms • Familiarity with security, privacy, and compliance considerations in enterprise SaaS and AI solutions • Ability to provide technical leadership, including architecture guidance, design reviews, and solution standards • Excellent communication skills in English, with the ability to explain complex technical concepts to both technical and non-technical audiences • Experience working in large, complex enterprise environments with multiple vendors and platforms • Bachelor's degree

🏖️ Benefits

• Flexible, supportive environment • Professional development opportunities • Be Well programs thoughtfully designed to support financial, mental, physical, and social health