Benefits Manager

🔥 2 hours ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Administer employee benefit programs, including enrollment, life events, and ongoing eligibility changes • Respond to employee inquiries about benefits policies, programs, and procedures • Process benefits-related transactions in HR systems • Coordinate with external benefits vendors and internal HR partners to resolve issues and exceptions • Support open enrollment activities, including communications, system readiness, and issue resolution • Monitor benefit cases and requests through ticket or case management tools • Maintain documentation and knowledge articles related to benefits processes and employee guidance • Identify recurring issues or trends and share insights to support process improvements

🎯 Requirements

• Experience in a Human Resources, benefits, or total rewards related role • Hands-on experience administering employee benefits or supporting benefits-related transactions • Experience using HR systems or case management tools to manage employee requests • Ability to interpret and apply benefits policies, procedures, and eligibility rules • Strong attention to detail when managing employee data and benefit records • Ability to work with confidential employee information in a compliant and professional manner • Fluent English • Native Portuguese • Fluent Spanish • Bachelor's degree in Human Resources, Business, or a related field (preferred) • Experience supporting open enrollment or large-scale benefits communications (preferred) • Familiarity with external benefits providers or brokers (preferred) • Basic knowledge of payroll or HR services (preferred)

🏖️ Benefits

• Flexible, supportive environment • Well-being prioritized • Be Well programs supporting financial, mental, physical, and social health • Personalized development goals • Continuous feedback • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Cutting-edge learning opportunities • Career pathing and professional development support • Employee referral program