Director, Customer Partner – Manufacturing & Energy

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Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Develop and execute cutting-edge account strategies to grow and retain Kyndryl's most valuable accounts. • Generate new opportunities and expand existing work into larger scopes and new capabilities. • Focus on selling new offerings while minimizing erosion to ensure our largest accounts flourish. • Take full charge of the account P&L, ensuring customer satisfaction, integrity and account compliance. • Create, maintain, and develop deep connections with top-level decision-makers. • Collaborate with sales team members to ensure a seamless management process from prospecting to closing. • Build a strong go-to-market pipeline with partners to join forces and conquer new deals. • Use your knowledge of external best practices to provide innovative solutions that position Kyndryl as a leader.

🎯 Requirements

• 5+ years' experience running account P&L $10M+ • 10+ years' experience managing sales process end-to-end • Proven experience with revenue growth, cost, profitability, trends, and risks • Deep knowledge of business and technology trends and industry best practices • Open minded and empathetic approach in relationships with customers • Ability to support regional travel up to 25% as needed.

🏖️ Benefits

• Kyndryl’s discretionary annual bonus program • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off

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