Senior Mainframe CICS Support, Systems Administration

🔥 47 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🖥️ Administration

👻 Ghost score 10%

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Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Install, configure, upgrade, and manage IBM CICS software, startup procedures, and resource definitions on z/OS • Monitor CICS regions, tune performance, and balance workloads to ensure high availability • Resolve incidents and service outages using CICS dumps, traces, logs, and root cause analysis • Assist application teams with CICS deployments • Collaborate with z/OS, DB2, MQ, Storage, Network, and Security teams • Manage change controls, documentation, disaster recovery testing, audit compliance, on-call rotations, and task automation • Support mission-critical transaction processing systems in a complex 24x7 mainframe environment

🎯 Requirements

• 5+ years of hands-on experience supporting IBM CICS Transaction Server environments • Strong foundation in z/OS operating systems • In-depth knowledge of CICS architecture, region management, RDO, SIT parameters, and system initialization processes • Strong problem-resolution skills • Hands-on experience analyzing CICS dumps, traces, logs, and performance metrics in high-volume production environments • Experience with change, incident, and problem management frameworks in high-availability systems • Bachelor’s degree in computer science or a related field preferred • Experience with CICS Transaction Server version upgrades, migrations, CICSplex SM, CPSM, and dynamic workload routing preferred • Expertise in monitoring, tuning, and troubleshooting CICS performance using IBM OMEGAMON, CICS PA, MainView, or Sysview preferred • Working knowledge of DB2, MQ, IMS, and RACF preferred • Hands-on experience with disaster recovery execution, automated scripting, ITIL processes, and supporting 24x7 globally distributed production environments preferred

🏖️ Benefits

• Flexible, supportive environment • Well-being support through Be Well programs • Financial, mental, physical, and social health programs • Career path tools and personalized development goals • Continuous feedback and professional development • Certifications with Microsoft, Google, and Amazon • Coaching and hands-on learning experiences • Access to cutting-edge learning opportunities • Employee referral program

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