Azure Cloud Administrator II

🕒 August 10

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 36%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rackspace Technology

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1998

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

Consulting • Logistics • Artificial Intelligence

Rackspace Technology is a global managed cloud services provider that designs, builds, migrates and operates multicloud, hybrid and private cloud environments for enterprises. It offers consulting, professional and managed services across cloud infrastructure, application modernization, data platforms, AI/ML (Foundry of AI/FAIR), and cybersecurity, along with managed hosting, colocation and platform integrations with major hyperscalers. Rackspace serves regulated and mission-critical industries with a focus on security, compliance, cost optimization and operational reliability.

📋 Description

• Maintain the stability of Azure Cloud environments • Respond to customer support requests via tickets and phone calls within response-time SLAs • Work on L2 incidents raised by customers or created through automation/monitoring • Troubleshoot performance degradation or loss of service as time-critical incidents • Own issues, collaborating with other teams and escalating as needed • Support the success and development of other team members • Monitor customer satisfaction, ticket queues, response times, first-time-fix performance, peer reviews, and customer feedback • Provide Fanatical Support to Rackspace customers as part of a global team • Assist customers with application stability and rapid changes using native AWS/Azure and third-party tools

🎯 Requirements

• Working knowledge of Azure Products & Services, scaling, load balancing, CDNs, and networking • Intermediate working knowledge of Windows or Linux operating systems • Experience supporting and troubleshooting stability and performance issues • Working knowledge of Azure IaaS services, with hands-on experience in compute, networking, and storage services • Intermediate understanding of native cloud application design, cloud application design patterns, and practices • At least one Azure industry standard certification (Associate, Professional, or Specialty) • Strong written and verbal communication skills • Ability to prioritize under pressure • Sound problem-solving ability • Strong documentation skills • Process improvement identification and solution skills • Potential to work weekends and flexible hours • Educated to degree level or equivalent is an advantage

🏖️ Benefits

• Equal employment opportunity without regard to protected characteristics • Disability or special-needs accommodation available upon request