Seasonal Sales Support Specialist

🔥 12 hours ago

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Logo of Lakeshore Learning Materials

Lakeshore Learning Materials

1001 - 5000 employees

Lakeshore Learning Materials is one of the most innovative manufacturers of educational materials in the country. Specializing in top-quality products for the home and classroom, we are a thriving multichannel organization with a robust web business, multiple catalogs for early learning and elementary programs, 60 store locations, plus a sales force that is second to none. Thanks to the daily contributions of the amazing people on our team, Lakeshore has experienced continuous growth since the day it was founded in 1954.

📋 Description

• Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently • Monitor various reports to track stock, back orders and holds • Assist with customer requests, including invoice needs, shipping requests and tracking information • Support stock and inventory requests • Collaborate with other departments as needed • Work efficiently to solve any issues that may arise • Ensure projects are completed to satisfy all stakeholders • Compose various forms of correspondence to maintain clear communications with all end users

🎯 Requirements

• 2+ years of experience in customer support • Exceptional customer service skills for managing multiple stakeholders • High-level administrative skills • Strong sense of urgency and a “can-do” attitude • Excellent problem-solving and decision-making skills • Ability to juggle multiple projects • Superb written and verbal communication skills • Proficiency in Excel, Word and Outlook • Knowledge of Salesforce.com is a plus • Ability to prioritize multiple tasks is required

🏖️ Benefits

• Employee discount on products that make you smarter • Casual dress…and we really mean it

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