Field Service Engineer

🔥 48 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Landa's careers page, not through a job board

First seen by Remote Rocketship 48 minutes ago

Logo of Landa

Landa

501 - 1000 employees

🏭 Manufacturing

🔧 Hardware

🤝 B2B

💰 $50M Corporate round on 2019-03

Manufacturing • Hardware • B2B

Landa is a developer and manufacturer of high-speed digital printing presses using Nanographic Printing (NanoInk) technology. Its industrial B1-format presses (S11, S11P, S10 and related products) target packaging and commercial printing markets, offering file-to-print digital workflows, variable-data printing, high throughput (e. g. , ~11,200 sheets/hour) and color quality suitable for folding cartons, POP/POS and short-run packaging work. Landa positions its technology to help printers reduce waste, enable versioning and shorter runs, and shift traditional offset jobs to digital production.

📋 Description

• Ensure optimal customer satisfaction with Landa's Nanographic Printing presses • Provide first-class technical support to Landa's growing customer base • Strengthen customer relationships • Transfer technical knowledge to press operators to resolve on-site technical issues • Escalate complex issues to Landa’s worldwide teams • Apply technical knowledge of press systems to maximize press production and productivity

🎯 Requirements

• 2+ years of experience in product support in the graphic arts industry for digital printers or offset presses • Experience in inkjet systems • End-to-end, highly-skilled technical capabilities and strong troubleshooting skills • Valid driving license • Availability to work flexible hours • Ability to travel to customers' sites, including overnight trips • Ability to work under remote supervision and perform well under pressure • Excellent interpersonal skills with global customers and colleagues • "Can do" approach using established technical policies and procedures • Excellent self-learning capabilities • Self-motivated and able to work in a dynamic workplace • Clear and effective English communication skills

🏖️ Benefits

• Full-time employment • Flexible hours • Travel to customers' sites, including overnight trips

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