Computational Support Analyst – Senior

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🕒 April 16

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Lanlink Informática Ltda.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🔒 Cybersecurity

🤖 Artificial Intelligence

IT • Cybersecurity • Artificial Intelligence

Lanlink Informática Ltda. is a Brazilian technology company that specializes in providing IT infrastructure and services tailored to improve business productivity across various sectors. They offer solutions in data management, artificial intelligence, cybersecurity, and productivity enhancement, focusing on both the private and public sectors, including agriculture, education, energy, finance, and retail. With decades of experience, Lanlink is dedicated to modernizing the technological landscape of organizations, ensuring efficiency and effectiveness in their operations through innovative technological solutions.

📋 Description

• Design and optimize the infrastructure for collecting data, logs, metrics, and events. • Use observability tools to monitor metrics, logs, and events. • Configure automated alerts to detect anomalies in IT assets. • Investigate collected data to identify root causes of incidents. • Anticipate issues through predictive analysis and trend monitoring. • Recommend and implement improvements to infrastructure or applications. • Document actions taken and improvements implemented. • Support initiatives aimed at increasing the availability and performance of IT services. • Collaborate with other IT infrastructure teams.

🎯 Requirements

• Bachelor's degree in Information Technology (IT) or a related field. • Proven experience in the specified specialty within critical corporate environments with high availability. • ITIL 4 training with a minimum duration of 12 (twelve) hours. • Official ITIL 4 Foundation certification or higher. • Official Zabbix 7 Certified Expert (ZCE) certification. • Elastic Certified Observability Engineer certification or higher.

🏖️ Benefits

• Health plan: Hapvida, Bradesco or Unimed (according to regional CCT rates); • Dental plan: Hapvida Odonto or Bradesco Dental; • Meal or food allowance; • Life insurance 100% paid by Lanlink; • TotalPass; • Pharmacy benefit program; • University partnership program; • Corporate learning platform; • Newborn welcome kit; • Moodar platform.