Senior Computational Support Analyst

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🕒 April 16

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Lanlink Informática Ltda.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1988

🔒 Cybersecurity

🤖 Artificial Intelligence

IT • Cybersecurity • Artificial Intelligence

Lanlink Informática Ltda. is a Brazilian technology company that specializes in providing IT infrastructure and services tailored to improve business productivity across various sectors. They offer solutions in data management, artificial intelligence, cybersecurity, and productivity enhancement, focusing on both the private and public sectors, including agriculture, education, energy, finance, and retail. With decades of experience, Lanlink is dedicated to modernizing the technological landscape of organizations, ensuring efficiency and effectiveness in their operations through innovative technological solutions.

📋 Description

• Ensure backups are protected against unauthorized access and comply with information security best practices; • Maintain detailed records of backup strategies, configurations, tests and incidents; • Develop and maintain backup plans that meet organizational needs, including frequency, backup types (full, incremental, differential) and storage; • Install and configure storage resources, including high-availability settings; • Define and implement zone policies for access to storage system resources; • Use the management tool to perform tasks related to configuration and monitoring of the storage system; • Monitor and optimize storage system utilization using management tools, and perform load balancing when necessary to avoid resource overload; • Work with the various storage-area network (SAN) user teams to track actual space growth rates, and report storage system status to the relevant managers; • Log all abnormal events related to the SAN, keeping the involved managers informed of issues; • Prepare and keep up-to-date all documentation related to the components that comprise the storage solution; • Follow up on tickets opened with the vendor to resolve high-complexity storage-related issues; • Participate in projects, providing technical information on characteristics and sizing of computing resources required to support SAN solutions and their components; • Analyze requirements for sizing resources for the backup/restore infrastructure; • Propose changes to backup/restore policies for servers used in the production environment; • Install, configure, update and remove backup/restore hardware and software in test and production environments; • Follow up on tickets opened with the vendor to resolve high-complexity backup/restore issues; • Perform periodic restore tests to validate backups; • Prepare technical documents outlining best practices for using backup/restore software for distribution and dissemination to technical teams; • Participate in projects, providing technical information on characteristics and sizing of computing resources required to support backup/restore solutions and their components.

🎯 Requirements

• Bachelor's degree in Information Technology (IT). • Experience in information security. • ITIL 4 training with a minimum duration of 12 (twelve) hours. • Official ITIL 4 Foundation certification or higher. • Advanced, Professional, Expert or equivalent certification for the Commvault and/or Veeam backup tool. • CompTIA Security+ or GIAC GSEC (GIAC Security Essentials Certification).

🏖️ Benefits

• Health insurance (Hapvida, Bradesco or Unimed) according to regional collective bargaining agreement rates; • Dental plan (Hapvida Odonto or Bradesco Dental); • Meal or Food allowance; • Life insurance 100% paid by Lanlink; • Totalpass; • Pharmacy discount program; • University tuition agreement; • Corporate learning platform; • Newborn welcome kit; • Moodar platform.