LATICRETE International
1001 - 5000 employees
Founded 1956
Construction • Manufacturing
LATICRETE International is a global company specializing in the production of high-performance building solutions, specifically catered to tile and stone installation systems, substrate preparation, and a wide range of waterproofing and construction solutions. The company provides various products including adhesives, mortars, grouts, caulks, sealants, air barrier systems, and resinous coatings, as well as innovative solutions like radiant floor heating systems. LATICRETE serves multiple sectors including commercial, residential, and infrastructure projects. It also offers technical support and training to contractors and installers through its continuing education programs and comprehensive online tools. With a commitment to sustainability and quality, LATICRETE continues to develop innovative products, ensuring they meet the needs of their diverse clientele.
Dynamics 365 Administrator
Job not on LinkedIn
🕒 May 6
🦌 Connecticut, Iowa, +2 more states – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🖥️ Administration
🦅 H1B Visa Sponsor
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LATICRETE International
1001 - 5000 employees
Founded 1956
Construction • Manufacturing
LATICRETE International is a global company specializing in the production of high-performance building solutions, specifically catered to tile and stone installation systems, substrate preparation, and a wide range of waterproofing and construction solutions. The company provides various products including adhesives, mortars, grouts, caulks, sealants, air barrier systems, and resinous coatings, as well as innovative solutions like radiant floor heating systems. LATICRETE serves multiple sectors including commercial, residential, and infrastructure projects. It also offers technical support and training to contractors and installers through its continuing education programs and comprehensive online tools. With a commitment to sustainability and quality, LATICRETE continues to develop innovative products, ensuring they meet the needs of their diverse clientele.
📋 Description
• Responsible for the configuration, maintenance, and optimization of the LATICRETE Microsoft Dynamics365 platform • Support CRM customization, integration using Power Platform tools • Contribute to data visualization efforts using PowerBI • Collaborate with other developers and cross-functional teams to align the CRM system with business needs • Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing • Maintain and improve customer-facing Power Pages / Power Apps portals • Customize entities, workflows, forms, and dashboards to meet business requirements • Manage user roles, permissions, and security settings • Monitor system performance and troubleshoot issues • Utilize Power Platform tools for system integration, custom workflow development, and automation • Assist BI team in developing PowerBI reports and dashboards • Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions • Maintain and abide by corporate CRM change-management process • Act as primary end-user support professional for Marketing group • Provide training and documentation for end-users
🎯 Requirements
• Bachelor’s degree in Information Technology, Computer Science, or related discipline required • Master’s degree preferred • Microsoft Dynamics 365 (CRM) Associate certification required, Expert certification preferred • Microsoft Power Platform Developer Associate certification strongly preferred • Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM • Proficiency in the following CRM modules: Sales, Service, and Marketing • Strong understanding of CRM architecture, integration and customization • Strong knowledge of data integrity best practices • Ability to proactively identify, rectify and prevent quality issues • Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse • Experience with PowerBI and Dynamics365 reporting and data visualization preferred • Working knowledge of CRM application security standards and best practices • Excellent problem-solving and communication skills • Ability to work independently and collaboratively in a fast-paced environment • Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers
🏖️ Benefits
• Medical • Dental • Vision • 401k • Tuition reimbursement • 13 paid holidays in addition to paid vacation and sick time • Flexible spending • Life Insurance, AD&D and Supplemental Insurance • 1 week paid plant shutdown between the Christmas and New Year's Day holidays
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