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Corporate IT Lead

Job not on LinkedIn

🔥 2 minutes ago

🌐 Argentina, Colombia, +8 more countries – Remote

infoinfo

💵 $35 - $40 / hour

⏰ Full Time

🟠 Senior

💻 IT Support

Where this job comes from

Posted on Latino Legends's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Latino Legends

Latino Legends

1 - 10 employees

Founded 2025

🎯 Recruiter

👥 HR Tech

Recruitment • HR Tech

Latino Legends is a recruitment platform and talent marketplace focused on connecting Latin American professionals with remote job opportunities worldwide. The company operates a candidate portal that offers transparent application tracking, profile management, and real-time notifications, and it supports employers by sourcing and placing Latin American talent across a range of remote roles and industries. Latino Legends emphasizes showcasing Latin American skills and helping candidates access global opportunities while managing the hiring process for employers.

📋 Description

• Own company-wide IT service delivery for a globally distributed workforce • Ensure a reliable, responsive technology experience throughout the employee lifecycle • Manage MSP and contractor relationships, scopes of work, performance metrics, and accountability • Resolve technical issues directly when necessary • Oversee employee onboarding and offboarding, hardware provisioning, access management, and external-user access • Ensure IT support coverage across US and UK/European working hours • Manage the global hardware and endpoint lifecycle across Windows and macOS environments • Develop and propose corporate IT strategies with the SVP of Engineering and leadership stakeholders • Identify technology risks, operational inefficiencies, and improvement opportunities • Maintain understanding of systems, integrations, dependencies, ownership, and information flows • Own SaaS and application governance, including inventories, access controls, licensing, rationalization, and tool evaluation • Oversee CRM administration contractors and provide technical governance across CRM and business systems • Own identity and access management, including SSO, MFA, privileged access, and lifecycle controls • Lead the SOC 2 compliance program, including audit coordination, evidence collection, control implementation, remediation, and control-owner collaboration • Oversee corporate IT security across endpoints, identity systems, SaaS applications, vendors, and information systems • Lead corporate IT security incident response and participate in broader incident response when necessary • Manage third-party technology and vendor security assessments • Develop and maintain IT and security policies • Own the corporate information management framework and standards • Maintain accurate IT procedures, documentation, and role responsibilities • Manage approved AI tools and AI usage policies • Evaluate AI tools, agents, connectors, and integrations for security and data-handling risks • Monitor AI adoption and spending and identify opportunities for new AI capabilities • Coordinate AI training and enablement • Report to the SVP of Engineering as a solo senior individual contributor

🎯 Requirements

• 5+ years of IT experience, including direct ownership of IT operations in a lean or resource-conscious environment • Experience operating as a senior, independent IT professional with responsibility for company-wide systems and infrastructure • Experience owning or significantly leading a SOC 2, ISO 27001, or comparable security and compliance program • Strong understanding of audit processes, evidence collection, control implementation, and remediation • Strong working knowledge of identity and access management, including SSO, MFA, privileged access, SaaS access controls, and employee lifecycle management • Familiarity with Microsoft 365 and Entra ID • Experience managing SaaS applications, software inventories, licensing costs, access controls, and systems governance • Working knowledge of Microsoft 365 • Experience managing Windows endpoint environments, including security configurations, patch management, device lifecycle processes, and remote support • Experience supporting macOS environments, including MDM enrollment, security baselines, and device lifecycle management • Understanding of the operational differences between Windows and macOS environments • Experience scaling endpoint management within distributed organizations • Proven experience managing and evaluating MSPs and external IT vendors • Ability to define scopes of work, establish performance metrics, implement oversight mechanisms, and ensure service quality without directly managing the teams executing the work • Strong vendor management and accountability skills • Ability to understand complex system integrations, data flows, and dependencies • Excellent written communication, documentation, and organizational skills • Demonstrated ability to operate independently in a senior individual contributor capacity • Proactive problem-solving skills and ability to gather stakeholder input, propose solutions, make independent decisions, and drive approved initiatives through implementation • Strong judgment when balancing security, usability, costs, and business priorities • Experience as the primary IT owner in a small or midsize company, or experience as a senior second-in-command within an IT organization supporting approximately 100–500 employees • Experience supporting international or fully remote workforces • Familiarity with Microsoft Dynamics 365 or comparable CRM platforms • Experience with scripting, APIs, Microsoft Graph, PowerShell, or workflow automation • Must accommodate collaboration with US and UK/European time zones

🏖️ Benefits

• Company-provided hardware shipped to the selected candidate • Occasional international travel to the United Kingdom, approximately 1–2 trips per year, for company gatherings, planning sessions, leadership meetings, and IT-related activities • Some schedule flexibility • Fully remote work arrangement

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