Operations Manager – Law Firm Operations Administrator

🕒 August 7

🌐 Philippines, Taiwan, +1 more countries – Remote

🇵🇭 Philippines – Remote 🇹🇼 Taiwan – Remote 🇲🇾 Malaysia – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Law Offices of Sabrina Li, P.C.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2012

💼 Consulting

⚖️ Legal

🤝 B2B

Consulting • Legal • B2B

Law Offices of Sabrina Li, P. C. is a boutique immigration law firm providing personalized legal services across all aspects of U. S. immigration law. With over 50 years of combined experience and offices in Los Angeles, Santa Ana, and Dallas, the firm represents individuals, families, small businesses, multinational companies, and academic organizations in matters such as family- and employment-based immigration, investor visas, naturalization, humanitarian relief, removal defense, appeals, and federal litigation. The firm emphasizes individualized attention, tech-enabled case management, and a strong track record of client success.

📋 Description

• Support the COO in executing strategic initiatives, overseeing day-to-day operations, and coordinating cross-functional projects • Build, implement, document, and continuously improve operational workflows, SOPs, systems, and internal processes • Monitor operational performance, identify bottlenecks, and drive continuous improvement through AI, automation, and technology-driven solutions • Develop scalable systems and optimize workflows within monday.com and other business platforms • Support referral partnerships, networking initiatives, marketing efforts, client engagement, firm events, and business development activities • Maintain and optimize the firm's CRM system for lead management, client communications, reporting, and business growth • Supervise administrative and support staff, providing coaching, operational guidance, and performance support • Support recruitment, interviewing, onboarding, and new hire integration • Drive employee accountability, support performance management, and contribute to professional development initiatives • Support financial and operational reporting, budgeting initiatives, performance tracking, and documentation • Manage vendor relationships, software subscriptions, office resources, operational contracts, and expenses • Report directly to the Chief Operating Officer and work closely with firm leadership

🎯 Requirements

• Bachelor's degree in Business Administration or a related field (required) • Minimum of 5 years of experience in a managerial role (required) • Experience working with U.S.-based companies (required) • Experience with a U.S.-based law firm highly preferred • Experience managing operational projects and improving business processes • Experience supervising administrative or operations teams, including recruitment, onboarding, coaching, and performance management • Strong understanding of operational reporting, business processes, and workflow optimization • Experience with Salesforce, GoHighLevel, or other CRM platforms (required) • Strong experience using monday.com to manage projects, workflows, and team accountability (required) • Proven ability to leverage AI tools for operational efficiency, documentation, reporting, and workflow automation • Ability to establish clear processes, drive accountability, and deliver projects to completion • Ability to support an executive in a fast-paced, fully remote environment • Strong discretion and judgment when handling sensitive or confidential information • Candidates may be asked to provide a resume/CV, portfolio or work samples, practical assessment, proof of qualifications, and professional references • Must work full-time, 8 hours per day excluding a 1-hour break • Must maintain a minimum of 5 hours of overlap with the firm's operating hours in Pacific Time

🏖️ Benefits

• Competitive compensation with performance-based bonuses • Fully remote role within a diverse global team • Paid time off, including U.S. federal holidays, sick leave, and annual leave • Pacific Time-aligned working hours with reasonable flexibility • Structured onboarding and clear expectations from day one • Stable, long-term opportunity with a growing U.S. law firm • Supportive and collaborative work environment • Professional development • Birthday recognitions and team appreciation initiatives