Lawhive
51 - 200 employees
Founded 2021
🏪 Marketplace
👥 B2C
Marketplace • B2C
Lawhive is an online platform that connects UK consumers and small businesses with licensed, vetted solicitors for a wide range of legal matters. It offers fixed-price, fully remote legal services with fast responses, price-beating guarantees, and a simple online process to find and engage solicitors for areas like family law, employment, property, wills & probate, and commercial issues. Lawhive positions itself as an affordable, convenient alternative to traditional high-street law firms by using technology to streamline matching and communication.
Lawyer Support Associate – 6-month FTC
🕒 May 15
🇬🇧 United Kingdom – Remote
💵 £27k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🧑💼 Attorney
🚫👨🎓 No degree required
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Lawhive
51 - 200 employees
Founded 2021
🏪 Marketplace
👥 B2C
Marketplace • B2C
Lawhive is an online platform that connects UK consumers and small businesses with licensed, vetted solicitors for a wide range of legal matters. It offers fixed-price, fully remote legal services with fast responses, price-beating guarantees, and a simple online process to find and engage solicitors for areas like family law, employment, property, wills & probate, and commercial issues. Lawhive positions itself as an affordable, convenient alternative to traditional high-street law firms by using technology to streamline matching and communication.
📋 Description
• Send ID checks and client care letters via our e-verification system (Legl) • Troubleshoot client issues and review verification results • Certify ID for clients using paper-based checks • Learn what qualifies as valid ID and source of funds documentation • Open and manage new legal files in LEAP • Ensure compliance requirements are completed accurately • Support both consultants and the internal legal team • Help onboard new consultants and provide professional, friendly support • Build strong working relationships across the business • Respond to queries by email, phone, or Teams • Collaborate with teammates to manage priorities and meet deadlines
🎯 Requirements
• Experience working within an admin, operational or customer support role • A genuine love of organisation, detail, and process • Strong communication and problem-solving skills - you’re calm under pressure and confident in resolving issues quickly • Highly organised, with excellent attention to detail and the ability to manage multiple requests at once • Proactive - you take ownership, spot gaps, and act on them • A passion for improving legal services and making a difference through technology • Professional, discreet, and reliable – especially with sensitive client data
🏖️ Benefits
• 33 days’ annual leave (25 + bank holidays) plus your birthday off • Extended Christmas holiday • Pension contribution • Give back - support a good cause with a charity day each year • Regular socials/team events
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