LeadVenture™
B2B • Automotive • SaaS
LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.
Account Manager, Customer Success
October 21
LeadVenture™
B2B • Automotive • SaaS
LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.
📋 Description
• Develop professional relationships with clients and guide them in increasing their dealership's online presence • Maintain customer relationships and build value while promoting additional marketing and website services • Manage assigned accounts focusing on revenue growth and providing exceptional customer service • Assess and monitor services to ensure overall quality standards and success • Handle incoming customer comments and provide solutions, follow up for resolution • Keep records of customer interactions and process customer accounts • Identify retention risks and work proactively to eliminate them • Participate in educational opportunities to stay updated
🎯 Requirements
• 2+ years of Customer Service experience • 1+ year of Digital Marketing experience preferred • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly
🏖️ Benefits
• Equal employment opportunities (EEO) • Complies with state and local laws governing nondiscrimination • Prohibits workplace harassment
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