The Leaflet
11 - 50 employees
🔌 API
API
The Leaflet is an open-source JavaScript library for building mobile-friendly interactive maps. It is lightweight (around 42 KB), designed for simplicity, performance and usability, and provides core mapping features such as tile layers, markers, vector layers, popups, and interaction handlers. Leaflet is highly extensible via a large plugin ecosystem, well-documented, and maintained by a broad community of contributors and organizations.
VIP Account Manager
Job not on LinkedIn
🕒 May 26
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The Leaflet
11 - 50 employees
🔌 API
API
The Leaflet is an open-source JavaScript library for building mobile-friendly interactive maps. It is lightweight (around 42 KB), designed for simplicity, performance and usability, and provides core mapping features such as tile layers, markers, vector layers, popups, and interaction handlers. Leaflet is highly extensible via a large plugin ecosystem, well-documented, and maintained by a broad community of contributors and organizations.
📋 Description
• Develop and maintain existing premium customer relationships • Develop account plans to maximize client business and product awareness • Meet with and manage VIP customers • Partner with VIP management to ensure budget and KPI’s are managed • Ensure timely reporting on all account activity and KPIs • Maintain relevant intelligence and business information within the CRM tool • Retrieve reports to monitor and analyze data for account retention • Work with relevant people to design and deliver local events strategy • Provide exceptional bespoke service to high value clients • Assist in mentoring and training new VIP Hosts • Lead special projects to elevate VIP value propositions
🎯 Requirements
• Passionate about the industry • Exemplary interpersonal skills • Proven track record in providing white glove customer service • Ability to pivot on demand and solve problems creatively • Ability to obtain and hold industry regulator employee licensing • Experience as a brand and product representative preferred • Knowledge of the sports betting industry and products • Extensive working knowledge of Casino and Sportsbook products • Previous experience using CRM tools such as Salesforce/Oracle/Zendesk • Previous experience using Analytical Platforms such as Tableau, Power BI or Amplitude
🏖️ Benefits
• Competitive pay and benefits • Flexible vacation allowance
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