Engagement Manager

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🕒 February 26

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Lean Layer

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

☁️ SaaS

B2B • SaaS

Lean Layer is a fractional RevOps, GTM, and business intelligence services firm that helps B2B companies optimize revenue technology, analytics, and go-to-market strategy. They implement and maintain CRM and RevOps infrastructure (primarily Salesforce and HubSpot), build custom revenue analytics and reporting, and help operationalize revenue strategy — acting as an extension of clients' teams to improve forecasting, conversion, and pipeline growth. Lean Layer offers fractional experts, workshops, and hands-on execution to drive measurable revenue outcomes.

📋 Description

• Design, implement, and optimize workflows and processes to support revops, sales, and marketing teams. • Audit CRM systems (Salesforce/HubSpot) to ensure data accuracy, generate actionable insights, and drive business efficiency. • Collaborate with stakeholders to streamline tools and systems that enhance productivity. • Lead cross-functional teams to align on goals, deadlines, and project deliverables. • Manage team dynamics by fostering collaboration and ensuring clear communication across all departments. • Conduct detailed client discovery sessions to understand needs, identify challenges, and provide tailored solutions. • Collaborate with internal teams to develop actionable plans addressing client pain points. • Anticipate potential obstacles and proactively develop strategies to resolve them before they impact project timelines. • Analyze operational and sales data to uncover trends, identify areas for improvement, and measure success. • Create and maintain dashboards and reports to track performance metrics and present insights to stakeholders. • Implement data-driven decisions that enhance overall efficiency and client satisfaction.

🎯 Requirements

• Demonstrated success in a Sales Operations, Marketing Operations or Revenue Operations role. • Experience transitioning between individual contributor (IC) and manager roles is highly valued. • Experience with Salesforce and/or HubSpot as an administrator. • You should be comfortable with custom objects, building workflows/flows, creating validation rules, building reporting. • Familiarity with tools like Asana, Trello, Jira, or Microsoft Project to manage tasks and ensure project success. • Strong analytical skills with experience using tools like Excel, Tableau, Looker, or other BI platforms to extract insights and inform decisions. • Proven ability to lead cross-functional teams, ensuring alignment and collaboration. • Adept at assigning tasks effectively based on team members’ strengths and expertise. • Skilled in inspiring and energizing team members to achieve common goals and meet deadlines. • Ability to conduct comprehensive discovery sessions with clients to identify needs, pain points, and root causes of challenges. • Expertise in summarizing and articulating client problems in a way that is concise, actionable, and understood by all stakeholders. • Capacity to anticipate client needs and address challenges based on industry knowledge and prior experience.

🏖️ Benefits

• Offers Commission • Offers Bonus