Solutions Architect

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Lifted, an Upwork Company

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2025

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

Lifted, an Upwork Company is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models — independent contractors, staff augmentation, employer-of-record, agent-of-record, and outsourcing — and integrates with MSPs, VMSs, and internal systems to provide centralized visibility, spend control, and audit-ready compliance. The platform emphasizes enterprise-grade security and data privacy standards while delivering a white-labeled talent experience for hiring managers and contingent workforce programs.

📋 Description

• Translate customer requirements, workflows, compliance needs, and integration constraints into clear solution designs that can be implemented • Own solution blueprints, workflow maps, migration plans, and implementation-ready artifacts from discovery through delivery • Define configuration guidance, process documentation, and technical notes that enable successful execution and scale • Partner with AEs and AMs pre- and post-signature to lead discovery and requirements gathering • Deliver tailored demos and solution workshops for enterprise stakeholders • Partner with Delivery teams to ensure solution designs are implemented successfully • Lead enterprise customer transitions from legacy processes to Lifted • Maintain deep knowledge of relevant platforms, services, compliance offerings, integrations, workflows, and roadmap • Build reusable assets including playbooks, migration guides, workflow templates, and troubleshooting guides

🎯 Requirements

• 8+ years in solutions architecture, technical consulting, enterprise implementation, or a similar role supporting complex B2B environments • Ability to move fluidly between customer conversations, platform capabilities, technical workflows, and implementation realities without losing sight of the outcome • Strong track record translating ambiguous requirements into clear, scalable solution designs • Comfort making recommendations and navigating tradeoffs when customer requirements, platform capabilities, timelines, and operational realities don't perfectly align • Hands-on troubleshooting experience across platform configuration, integrations, data, and operational processes • Excellent communication with both technical and non-technical stakeholders • Experience with enterprise customers in a tech-enabled services business, customer onboarding, implementation operations, and cross-functional support models • Background in contingent workforce, EOR, AOR, staffing, or talent platforms is a strong plus.

🏖️ Benefits

• Comprehensive medical coverage for you and your family • Unlimited PTO • 401(k) plan with matching • 12 weeks of paid parental leave