Fulfillment Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Manage hardware orders and fulfillment activities, ensuring customers receive equipment accurately and on time • Coordinate with internal teams, distributors, suppliers, and courier partners regarding shipments, stock allocations, urgent requests, and delivery issues • Oversee hardware returns, warranty claims, and replacement processes • Complete appropriate troubleshooting and guide customers through the RMA process • Monitor and manage requests across Zendesk, Salesforce, NetSuite, Slack, and Lightspeed hardware ordering platforms • Provide timely updates and support to internal stakeholders and customers regarding orders, shipments, returns, and hardware inquiries • Contribute to operational projects and other fulfillment initiatives • Report to the Fulfillment Manager

🎯 Requirements

• Previous experience in an operational, administrative, fulfillment, or similar role • Strong time management, organization, and multitasking skills • Ability to manage competing priorities effectively • Curious and resourceful approach, with confidence to ask questions, investigate issues, and find needed information • Excellent attention to detail • Proactive, solutions-focused approach to problem-solving • Comfortable working in technical environments and learning new systems • CRM experience considered an advantage • Previous fulfillment or logistics experience highly regarded • Strong written and verbal English communication skills • Ability to work effectively with customers, internal teams, and external partners • Reliable and stable internet connection with a consistent 50 Mbps plan • Suitable remote working environment

🏖️ Benefits

• Genuine career opportunities in a company that’s creating new jobs every day • Work in a team large enough for growth but lean enough to make a real impact • Exposure to modern and proven technology • Ability to work and grow in a truly flexible environment • Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture • Market-leading salary package • Permanent work from home setup • Coworking space available, if needed • We follow the PH holidays! • HMO for you and your 2 dependents (Maxicare) • 15 Vacation leaves • 10 Sick leaves • Government Mandated Benefits • Food Allowance of 1000PHP per month • Work from Home Allowance of 1000PHP per month • Health and wellness benefit of 7500PHP per year • Free access to Mental Health support and coaching services • Opportunity to grow your career through internal mobility • Exciting online and in-person events hosted regularly by our Manila Culture Club